Back

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,829 Reviews

5,829 Reviews of Family Hyundai - Service Center

Sort by
August 12, 2024

Great and fast service thank you. Also had another appointment set up for six month oil change More

by SP34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 08, 2024

Excellent customer service . .very informative, Very pleasant experience. I am very comfortable with bringing my car to Family Hyundai, even after moving from Tinley Park to the More

by DESACHE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 08, 2024

The service personnel and the sales personnel are both wonderful. They are propped and always on time More

by HOFSTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 07, 2024

Very polite very good did take all to get my service done properly excellent customer service More

by MRCORNY357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 06, 2024

I’m confident in the service my car receives when I drop it off and appreciate that Al always checks in to make sure everything is good. More

by MARYPATZIRNGIBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
Aug 06, 2024 -

Family Hyundai responded

Thank you, Mary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 06, 2024

I had my tune up done in a decent amount of time while I waited. The intake agent kept me informed of what was going on and any problems they found. I was very pleased. More

by bwixey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Begeske
Aug 07, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

August 02, 2024

MATT IS GREAT,DOES A FANTASTIC JOB,HE KNOWS HIS STUFF,KEEP UP THE GOOD WORK ,MATT More

by GOLDWING1994SE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 03, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Matt was able to help, and we hope to see you again!

August 02, 2024

It's average nothing more. 1 hour for an oil change? Should be 15 min. max. More

by PROKOPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 02, 2024

Service was friendly and quick. The service writers pleasant to deal with. All was a good experience. More

by MUSKYRON1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Noñe are listed
Aug 03, 2024 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 01, 2024

Polite good communication time prompt clean exchanged good for what work to be done explained More

by king6532
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and our team. Please don't hesitate to let us know if we can be of further assistance.

...
33
...