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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,818 Reviews

5,818 Reviews of Family Hyundai - Service Center

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September 03, 2024

Reliable service. I'm glad to be a part of the Hyundai family and I appreciate the discounts. More

by ec662752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

September 01, 2024

Fast friendly service. Easy to schedule service. Clean well stocked waiting room. They go above and beyond More

by JIMBRANN174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Saldana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business, Jim, and hope to see you again soon!

August 31, 2024

Staff were very friendly and knowledgeable I received a ride back home and to the service center to pick up my car while it was being serviced. I will continue to have my car serviced at Family Hyundai. More

by canl50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

August 30, 2024

I wil never go anywhere else. I’ve always been treated with respect and care. Every personal service. Advisor I’ve had has bent over backward to assist me. More

by BOBBEE160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candy in the office
Aug 30, 2024 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 30, 2024

It was clean and Jose was a straight forward friendly person I would highly recommend it to friends and family More

by CASTILLOIVAN1790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Robbie and Jose had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 30, 2024

Ken in the service department was very, very polite and professional. Ken was very clear on what work was going to be done Collin is very, very polite, professional and very helpful and always has a smile More

by PNOEL28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
Aug 30, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Colin and Ken had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 30, 2024

Radio software update taken care of. Plus oil change & rotated tires. Fast and friendly service. More

by ieyeinyou2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Family Hyundai responded

We are very happy to hear MIchael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 29, 2024

Great service, pleasant atmosphere, all questions answered, great personalitys Helped me with all my options on a 22 leased Kona More

by POSENGEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Dabaco
Aug 29, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 28, 2024

Service department are courteous, professional, knowledgeable and expedient….The courtesy driver is personable, reliable and always orompt More

by DEANREFAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy driver
Aug 28, 2024 -

Family Hyundai responded

Hi, Dean! Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 27, 2024

We had a very good experience when buying our new palisade. Larry was top-notch and thorough with everything he did. More

by TROWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Family Hyundai responded

We are very happy to hear that Larry provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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