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5,781 Reviews of Family Hyundai - Service Center
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March 31, 2025
Quick service light Representative very friendly Respectful, very comfortable location easy access great place to do business Respectful, very comfortable location easy access great place to do business More
by BILLUP25
Verified CustomerMarch 29, 2025
Very knowledgeable, well trained mechanics taking time to do it correctly the first time, courtesy, friendly. do it correctly the first time, courtesy, friendly. More
by ronok3175
Employees Worked With
March 29, 2025
Vehicle would not start, called salesman he told me to charge battery and drive it in for a new battery. When service dept checked the battery they told me it was okay. Tried explaining that it had a ch charge battery and drive it in for a new battery. When service dept checked the battery they told me it was okay. Tried explaining that it had a charge and around 400 cranking amps because I charged the battery. Service dept did not understand. I asked who I should call in the morning when my vehicle does not start. I received an 800 number that I called the next morning. After having the vehicles towed in the service dept decided the battery was bad. I suppose it is common to have a battery go bad after 18 months because there was no diagnostics checked to isolate the issue. Vehicle was kept overnight and a tech drove it home and did not see an issue. I explained that I have seen an issue with the lights that never used to happen. Service dept did not see what I was explaining, yet my 13 yr old grandson saw it yhe da I picked up my vehicle. I believe the vehicle will need another new battery within 7 or 8 months. More
by gwolf128
Employees Worked With
Ricky
March 29, 2025
I brought my car in for a repeated issue - it would randomly shut off while in Drive and in Park. This was my second time taking it in. I still am not sure if it's resolved because it happened about a randomly shut off while in Drive and in Park. This was my second time taking it in. I still am not sure if it's resolved because it happened about a week after taking it in the first time. Not once was the repair I was told my car needed mentioned the first time. It was a $600 repair yet I still live in fear my car will randomly shut off on the interstate. Plus I was recommended to get an oil change which I had done in the same location the week before. How do I know that was even done properly if it was recommended? I am also told I need new brakes for another $400. How can I trust that? A car randomly shutting of completely sounds like something that should at least be partly covered if not fully covered but Hyundai did not stand behind their car. I do not even have 50,000 miles on my car. I'm deeply disappointed in Hyundai. More
by elizabethmariebarker
March 27, 2025
Excellent reception into service department, service advisor JoAna Gonzalez gives a professional and thorough assessment of my vehicle condition after diagnostic or inspection. The best service on any v advisor JoAna Gonzalez gives a professional and thorough assessment of my vehicle condition after diagnostic or inspection. The best service on any vehicles I've owned. Thanks Family H. More
by Jnbndmte
Employees Worked With
JoAna Gonzalez
March 26, 2025
Kept me posted on progress of my car. Comfortable waiting room. Thank you for great service. Comfortable waiting room. Thank you for great service. More
by SISSYBUG17233
March 26, 2025
The service dept was very organized and they did a great job communicating. I was happy with the loaner vehicle. job communicating. I was happy with the loaner vehicle. More
by KGALLAGH4555
Employees Worked With
