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Family Hyundai

Tinley Park, IL

4.4
9,268 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,268 reviews

May 05, 2025

I had an excellent experience purchasing a pre-owned vehicle from George. He was professional, responsive, and ensured a smooth transaction from start to finish. His follow-up was thorough, making sure More

by DANNY_HON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 05, 2025

I had an appointment They taken me right away. So that day. The service was good I had a oil change. More

by arnitha9650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a female. I can't remember her name.
May 05, 2025 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 03, 2025

I bought my car in it's consuming oil you guys replaced one engine but having a similar problem I have over 200,000 miles hyundai told me that there was nothing else they could do for me I very disappointe More

by gahope75
Recommend Dealer
No
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
May 07, 2025 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 03, 2025

The service was precise, quick, and thorough. My vehicle was diagnosed right away, I was notified of repairs needed, explained clearly, work completed in no time. I am very pleased with the resul More

by G1PERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

May 02, 2025

Larry helped make the experience a pleasant one Everyone was polite and helpful I will definitely choose Family Hyundai again More

by AARONFLECKER
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Edwards
May 02, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

May 02, 2025

Absolutely the best people to deal with . Always concerned with customer service never had a problem. Would recommend them to anyone More

by BLAY.2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 02, 2025

Mark Holder is a great salesperson! The final finance paperwork process takes way too long. Can't believe it took 4 hours to complete the finance paperwork when everything was provide More

by MIKE@GPTRANSCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Family Hyundai responded

Mike, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 01, 2025

Giovanni was and excellent person to deal with, like always getting a car takes all day!! But the experience was great More

by PEREZA0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Saldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Giovanni here at Family Hyundai. We appreciate your business and hope to see you again soon!

May 01, 2025

Very accommodating when scheduling appointments also efficient and excellent service friendly place Accommodating waiting area with good snacks and coffee ?? More

by JOHNLUVKIDS5
Recommend Dealer
Yes
Employees Worked With
Ken
May 01, 2025 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

May 01, 2025

Excellent and Super fast service,I'm definitely coming back to family Hyundai for my next service More

by JMMERCADO78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.