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Family Hyundai
Tinley Park, IL
9,600 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,600 reviews
Verified Customer
January 08, 2026
Great dealership and service team! They were very helpful in fixing the problem and in a very timely manner. They were very helpful in fixing the problem and in a very timely manner. More
by Scott Hannion
Employees Worked With
January 07, 2026
Manager Joe was a complete jerk to me. he didn't care about my situation, the Monday before Xmas I was given my car back after "YOUR" mechanic looked at it, did a manufacture update, but d he didn't care about my situation, the Monday before Xmas I was given my car back after "YOUR" mechanic looked at it, did a manufacture update, but did nothing for the check engine light that kept coming on and flashing. Joe did not want to hear that, he said "tow my car in, and when they get to it, they will get to it, he has customers who bought a car from him, I'm just a guy looking for service" so I ask that he's not willing to help me, he said "at this point no" I find this complete garbage on his behalf to not honor the fact his mechanic just touched my car and would not put me in front to get my car fix the right way. So, I took my car to the Oak Lawn dealership, they told me the manufacture update was not done, and they see the issue and Hyundai approved the repair for the Knock sensor replacement. had my car back for a week now and no issues. I WILL NEVER BRING MY CAR OR REFERE ANYONE TO TINLEY PARK EVER!!! IF JOE TREATES PEOPLE LIKE THIS IT, THEN YOU MIGHT NEED TO RETHINK WHO YOU HAVE AS MANAGEMENT AT YOUR PLACE! More
by MMARRONE
Employees Worked With
Joe, never gave me the last name. he said he makes all the decisions and signs the checks.
January 07, 2026
Family Hyundai makes the sales and servicing of my Hyundai effortless and I truly appreciate their level of respect for the customer and their amazing customer service! Hyundai effortless and I truly appreciate their level of respect for the customer and their amazing customer service! More
by abw6137
January 06, 2026
Mr. Shorter was awesome to work with. He was very knowledgeable about Hyundai products and was also able and open to discuss the pros and cons of other vehicles I was considering. His knowledge of ca knowledgeable about Hyundai products and was also able and open to discuss the pros and cons of other vehicles I was considering. His knowledge of cars was what convinced us that the Tucson was best for my needs. More
by tanitaweathers
Employees Worked With
January 04, 2026
Still having same issues with charging; will bring in again. Enough with the constant surveys! again. Enough with the constant surveys! More
by ICKKI1543
Employees Worked With
January 03, 2026
I'm 61 and basically purchase a new car every 3-4 years. This is head and shoulders the best dealership service I've ever experienced. This is head and shoulders the best dealership service I've ever experienced. More
by LYLE.PROVOST
January 03, 2026
The person who took care of me was a women. She was knowledgeable, kind and quick. Ask about my needs for the car. Handle it and told me that I didn't need tires at this time. But come and she She was knowledgeable, kind and quick. Ask about my needs for the car. Handle it and told me that I didn't need tires at this time. But come and she would take care of me when the time Cones. I appreciated her honesty and help being a woman myself. So I thank her and told her I would be back.???? More
by SHARRON20061
January 03, 2026
Service was great. Area was very clen and Collin in the service area was fantastic Area was very clen and Collin in the service area was fantastic More
by beg647
Employees Worked With
January 03, 2026
When I pulled up I was immediately told to pull in. To my surprise, then Colin came to talk with me, filled out paperwork and assisted to waiting Room To my surprise, then Colin came to talk with me, filled out paperwork and assisted to waiting Room More
by SHARRON20061
Employees Worked With
Colin Simmons
