Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Family Hyundai
Tinley Park, IL
9,197 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,197 reviews
March 31, 2025
Quick service light Representative very friendly Respectful, very comfortable location easy access great place to do business Respectful, very comfortable location easy access great place to do business More
by BILLUP25
Verified CustomerMarch 29, 2025
Very knowledgeable, well trained mechanics taking time to do it correctly the first time, courtesy, friendly. do it correctly the first time, courtesy, friendly. More
by ronok3175
Employees Worked With
March 29, 2025
Vehicle would not start, called salesman he told me to charge battery and drive it in for a new battery. When service dept checked the battery they told me it was okay. Tried explaining that it had a ch charge battery and drive it in for a new battery. When service dept checked the battery they told me it was okay. Tried explaining that it had a charge and around 400 cranking amps because I charged the battery. Service dept did not understand. I asked who I should call in the morning when my vehicle does not start. I received an 800 number that I called the next morning. After having the vehicles towed in the service dept decided the battery was bad. I suppose it is common to have a battery go bad after 18 months because there was no diagnostics checked to isolate the issue. Vehicle was kept overnight and a tech drove it home and did not see an issue. I explained that I have seen an issue with the lights that never used to happen. Service dept did not see what I was explaining, yet my 13 yr old grandson saw it yhe da I picked up my vehicle. I believe the vehicle will need another new battery within 7 or 8 months. More
by gwolf128
Employees Worked With
Ricky
March 29, 2025
I brought my car in for a repeated issue - it would randomly shut off while in Drive and in Park. This was my second time taking it in. I still am not sure if it's resolved because it happened about a randomly shut off while in Drive and in Park. This was my second time taking it in. I still am not sure if it's resolved because it happened about a week after taking it in the first time. Not once was the repair I was told my car needed mentioned the first time. It was a $600 repair yet I still live in fear my car will randomly shut off on the interstate. Plus I was recommended to get an oil change which I had done in the same location the week before. How do I know that was even done properly if it was recommended? I am also told I need new brakes for another $400. How can I trust that? A car randomly shutting of completely sounds like something that should at least be partly covered if not fully covered but Hyundai did not stand behind their car. I do not even have 50,000 miles on my car. I'm deeply disappointed in Hyundai. More
by elizabethmariebarker
March 29, 2025
The salesman was good. Everything else was kind of a turn off. The manager and finance guy were extremely pushy and contradictory to one another. One guy says the car is go Everything else was kind of a turn off. The manager and finance guy were extremely pushy and contradictory to one another. One guy says the car is gonna last for 300k miles while the other is saying oh you need this cause the car isn’t reliable. More
by CONLIN.KYLE
March 28, 2025
What a pleasant experience buying from Jaclyn and the process was very easy with finance dept. process was very easy with finance dept. More
by martinezwendya
March 27, 2025
Excellent reception into service department, service advisor JoAna Gonzalez gives a professional and thorough assessment of my vehicle condition after diagnostic or inspection. The best service on any v advisor JoAna Gonzalez gives a professional and thorough assessment of my vehicle condition after diagnostic or inspection. The best service on any vehicles I've owned. Thanks Family H. More
by Jnbndmte
Employees Worked With
JoAna Gonzalez
