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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,091 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,091 reviews

January 25, 2025

I was sold an automobile with options (tow hitch, first aid kit and carpeted floor mats) that I did not request. II was unaware of the charges until I found the Factory sticker on the rear floor until the More

by JACKD528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Ghouleh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 24, 2025

Family Hyundai has been great! The Parts Dept guys were very helpful and also facilitated the next step in directing me to schedule an appointment for my car. I brought my car in More

by JACKSONBETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher
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January 22, 2025

My sales persons were very attentive. They went out of their way to make sure all problems were resolved. More

by BEARDRN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al - I think he sells body coatings
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Jan 22, 2025 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

January 21, 2025

I was taken care of right away with the problem I had with a computer reset More

by LYNNL122
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jan 21, 2025 -

Family Hyundai responded

It has been a pleasure serving you, Lynn. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

January 21, 2025

They always take care of everything. Joann is absolutely wonderful to work with. She keeps you updated on all work being done. More

by dz1900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

January 21, 2025

I am always very pleased with the customer service I receive at this dealership. Colin was wonderful; he was very interested in what was going on with my vehicle and very patient with explaining the pro More

by natalierush1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Natalie. We're glad to hear we delivered such a great experience!

Jan 22, 2025 -

natalierush1970 responded

Thank you😁

January 20, 2025

Multiple staff members inquired if I was being helped and were all quite friendly as I waited. Came in for multiple small rips in my drivers seat which was covered by my warranty. Faculty ensured my issue wo More

by Lynette Latocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Family Hyundai responded

Thank you, Lynette! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

January 19, 2025

Love the place and the customer service appreciate the service every visit ! Thank you and Happy New year ! More

by LCPJ2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wasn’t there but my husband was happy with the service for my car !
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Jan 19, 2025 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 18, 2025

Came in to test drive a vehicle and get a general payment estimate. Adam was very rude and dismissive. During the test drive, provided limited info on the car and barely engaged. Upon requesting payment esti More

by serenaj808
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Ghouleh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Family Hyundai responded

Thank you for bringing this to our attention, Serena, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jan 22, 2025 -

Family Hyundai responded

Thank you for bringing this to our attention, Serena, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 18, 2025

Great positive energy upon entering the dealership. Will continue doing business with you guys. Peace! More

by FRANCINESHELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2025 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, Francine, and we hope to see you again!

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