Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
2,964 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Easy to schedule, quick availability, friendly and quick service. I especially appreciate the Lyft rides! service. I especially appreciate the Lyft rides! More
Sean was amazing! Great customer service, detailed report sent out promptly and on time pick up. Great customer service, detailed report sent out promptly and on time pick up. More
The service was very good. My car was ready on time and work appears to be good My car was ready on time and work appears to be good More
the service advisor terrance was very rude and days after my appointment the check engine light turned on. i am very disappointed and will consider somewhere else. i paid $1200 for services and was treated l my appointment the check engine light turned on. i am very disappointed and will consider somewhere else. i paid $1200 for services and was treated like i spent $1. More
Great communication by Kevin. I always knew what the status was of my vehicle and he made sure he worked within my schedule. Thanks! I always knew what the status was of my vehicle and he made sure he worked within my schedule. Thanks! More
Great service & communication on the process and how they plan to find the problem with my car plan to find the problem with my car More
I always have a pleasant experience at Dorito Brothers WC. Sean has helped me the last few times and is very prompt and knowledgeable. WC. Sean has helped me the last few times and is very prompt and knowledgeable. More
I've been a BMW owner for many years. The service experience between the Dealerships was night and day. No loaner for a recall on a brand new car? That's beyond poor customer service. The The service experience between the Dealerships was night and day. No loaner for a recall on a brand new car? That's beyond poor customer service. Then passed off to a Lyft. Not even transported in a Dealership vehicle with a Dorito Brothers employee. The car was returned to me without cleaning. When I came back, I was pointed to the side lot. " It's out there". More
Really helpful. Marina was awesome as usual and Terrence explained to me exactly what was going wrong with my lights + more. Reminded me why I should go to the deale Marina was awesome as usual and Terrence explained to me exactly what was going wrong with my lights + more. Reminded me why I should go to the dealership vs private mechanics! :) More