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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,756 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,756 reviews
May 04, 2026
Convienant, quality service delivered at a reasonable price.. Highly recommend for sales and service work. price.. Highly recommend for sales and service work. More
by Rames1651
May 02, 2026
Maynor was very helpful, very informative ,and I feel he was very caring of my situation. Carlos was very understanding of my specific needs and helped me get the best warranty that fit. I feel my trade was was very caring of my situation. Carlos was very understanding of my specific needs and helped me get the best warranty that fit. I feel my trade was a great deal. I look forward to doing business with this dealership. More
by Killenkaitlyn7
May 01, 2026
I made my appointment They checked me in They called when the truck was done Who could ask for anything more when the truck was done Who could ask for anything more More
by Lance
April 30, 2026
Once again, great service and friendly staff. Service completed in a timely fashion! Very clean waiting area! Service completed in a timely fashion! Very clean waiting area! More
by leftd5
April 29, 2026
They were able to get my car done before noon even after they said it could be there all day! I was pleasantly surprised! They were also able to do an oil change! How convenient! Thanks! they said it could be there all day! I was pleasantly surprised! They were also able to do an oil change! How convenient! Thanks! More
by S_wiseman
April 28, 2026
I would have liked an itemized bill and also my address us the wrong town it should read Lunenburg, MA. 01462. Thank you. us the wrong town it should read Lunenburg, MA. 01462. Thank you. More
by sharkey68
Employees Worked With
April 25, 2026
It was great service nice to deal with. Had great communication and gave me a ride to work Had great communication and gave me a ride to work More
by wonderdogg1
April 25, 2026
I had a great experience working with Ivan Vargas while buying my Camaro. From start to finish, he was knowledgeable, patient, and genuinely focused on helping me find exactly what I wanted. He answered al buying my Camaro. From start to finish, he was knowledgeable, patient, and genuinely focused on helping me find exactly what I wanted. He answered all my questions clearly, made the process smooth, and never made me feel pressured at any point. Ivan went above and beyond to make sure everything was handled professionally and efficiently, and his attention to detail really stood out. If you’re looking for someone who is trustworthy and easy to work with, I highly recommend Ivan Vargas. I’m extremely happy with my Camaro and the overall experience. More
by kennylopes
Employees Worked With
April 24, 2026
The service staff at Colonial are so attentive and professional! I feel taken care of every time I bring my car in. professional! I feel taken care of every time I bring my car in. More
by courtney.sousa
April 24, 2026
Shelly and Pam very accommodating scheduling my appointment. Work was performed efficiently and on time. Great service as always! appointment. Work was performed efficiently and on time. Great service as always! More
by BruinsFan15
