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Colonial Volkswagen of Medford
Medford, MA
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,224 reviews
May 31, 2024
This is the 2nd VW I have bought from Colonial and Keven, has been my sales rep both times. He is friendly and always happy to help find the right vehicle for the right price and answer any question I have. has been my sales rep both times. He is friendly and always happy to help find the right vehicle for the right price and answer any question I have. I would not go to any other VW dealership to buy. And their service department is also top notch More
by gmahoney11
Verified CustomerEmployees Worked With
Other Employees :
Jason Giacoppo
May 29, 2024
My Jetta ran a P2014 code turning on the check engine light. After some research, I found I could live with the light on or have the intake manifold replaced. I shopped the manifold replacement to severa light. After some research, I found I could live with the light on or have the intake manifold replaced. I shopped the manifold replacement to several repair places with varied estimates and confidence they would be able to do the job properly. Frank informed me that manifold was still under warranty and I should have the intake valves blasted clean since the access would be perfect. They provided me with a video before and after the cleaning service. A very positive outcome. More
by GPDEFORGE
Employees Worked With
Other Employees :
Carl the tech that made the video
May 29, 2024
Great experience, made the normally stressful car purchasing process much easier. Would recommend this dealership to anyone looking to purchase a new vehicle purchasing process much easier. Would recommend this dealership to anyone looking to purchase a new vehicle More
by n.cucchiello
May 29, 2024
Great service! I have purchased several cars from this dealership and worked exclusively with Greg Cohen. He is the best. I have purchased several cars from this dealership and worked exclusively with Greg Cohen. He is the best. More
by marthawightman
Employees Worked With
Other Employees :
Jason Giacoppo
May 28, 2024
Al did a wonderful job assisting me when I got my car serviced. He was nice enough to have the inspection sticker updated too, which was a weight off my shoulders! serviced. He was nice enough to have the inspection sticker updated too, which was a weight off my shoulders! More
by sarah.em.rowe
Employees Worked With
Al
May 28, 2024
Chris is amazing advisor, gentle, cordial, he help me a lot with my request, thanks lot with my request, thanks More
by yeison_holguin
Employees Worked With
May 28, 2024
They are great! Bought my car from them and will continue to service it there based on their excellent customer service alone Bought my car from them and will continue to service it there based on their excellent customer service alone More
by janice.r.judd
Employees Worked With
George in sales, Chris in service
May 28, 2024
Everyone was professional my car was taken care of. The service was very good. Chris was outstanding The service was very good. Chris was outstanding More
by SJKNH1014
Employees Worked With
May 28, 2024
My car had an issue with the air conditioner that was diagnosed and fixed while I waited. Al explained the problem and solution very clearly. The service department got the AC working well just in time f diagnosed and fixed while I waited. Al explained the problem and solution very clearly. The service department got the AC working well just in time for the hot weather! And they washed the car too! I am very happy with the results. More
by mgrtobin
Employees Worked With
Al
