Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Medford
Medford, MA
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,224 reviews
September 04, 2024
My experience was really good, thank you so much for your help. Have a nice day help. Have a nice day More
by luzescribano27
Verified Customer
September 03, 2024
It was good, good reception, good customer service, the service was excellent I hope I will get the same service when I bring it back self paid service service was excellent I hope I will get the same service when I bring it back self paid service More
by jamesmatsiko
September 02, 2024
This is the second vehicle my wife and I have purchased through Steve. He is a true professional who makes this process so easy with no pressure. He is one of the best car salesman I have ever worked wi through Steve. He is a true professional who makes this process so easy with no pressure. He is one of the best car salesman I have ever worked with. More
by tahoe2321
Employees Worked With
September 01, 2024
Colonial is my go-to VW dealer in Massachusetts. The staff are consistently courteous and low-pressure. The inventory is excellent. Start-to-finish, the purchasing process takes just over two hou The staff are consistently courteous and low-pressure. The inventory is excellent. Start-to-finish, the purchasing process takes just over two hours, which is (really) fast in my experience. And the service department is wonderful. Convenience, price, and service cannot be beat. More
by henlina
August 31, 2024
Steven was an extraordinary and well informed sales rep! An awfully decent bloke! We are very happy with our new car. An awfully decent bloke! We are very happy with our new car. More
by Gordonfitz55
Employees Worked With
August 31, 2024
Colonial VW is always respectful of my time with a clean waiting room. Dan is always so helpful and understanding. We get all our services done here. waiting room. Dan is always so helpful and understanding. We get all our services done here. More
by BDAETSCH
August 30, 2024
Josh went above and beyond! !! Very informative and knowledgeable about vehicle and the lease process. !! Very informative and knowledgeable about vehicle and the lease process. More
by mdonovan53173
Employees Worked With
Other Employees :
Jason Giacoppo
August 28, 2024
They are very professional, friendly and helpful. Every time I have a problem with my lease or a question, I get help right away! Every time I have a problem with my lease or a question, I get help right away! More
by laura.mariomartins
Employees Worked With
Other Employees :
Jason Giacoppo
August 28, 2024
My family has been going to Colonial VW in Medford for years and I’m so grateful we found Paul. He has helped me and my family with multiple leases and car sales, and he genuinely cares about his customer years and I’m so grateful we found Paul. He has helped me and my family with multiple leases and car sales, and he genuinely cares about his customers. He always goes above and beyond and makes the process so easy. Highly recommend working with Paul and the rest of the staff at Colonial! More
by Helenapetras
Employees Worked With
