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Colonial Volkswagen of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.8
2,172 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,172 reviews

September 27, 2024

Good pricing and follow up. Nasser was very helpfully and responsive to our requests overall. More

by matthewp6288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasser Jalal El Deen
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Sep 27, 2024 -

Colonial Volkswagen of Medford responded

Here at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Nasser, and it was a pleasure having you at the dealership. We appreciate your review!

September 26, 2024

Dave and his team were really helpful and understanding. This process was smooth. I am thankful for everyones help More

by lendellglj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Colonial Volkswagen of Medford responded

We are so glad that Dave had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 25, 2024

I found everyone that I dealt with very helpful, compassionate and honest. Not the typical characterization of car dealers, thankfully. This was my second dealership I visited in order to buy the ca More

by lisapanich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damaris Izard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Giacoppo
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Sep 26, 2024 -

Colonial Volkswagen of Medford responded

It's fantastic to hear that we provided you with great customer service, Lisa! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford!

September 25, 2024

Professional and friendly and willing to stay late and work with the customer to make them happy! More

by Sandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Giacoppo
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Sep 26, 2024 -

Colonial Volkswagen of Medford responded

We are so glad that we had the opportunity to work with you, Sandy, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 24, 2024

The staff was helpful. I received notification reminder which I appreciated and updates with process. More

by L.STACKHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 23, 2024

I was well taken care of by Chris Mayer. I will use this service center again in the future. More

by grwaddington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mayer - Service Dept.
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Sep 23, 2024 -

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 19, 2024

Always enjoy the staff and service. Have been going here for years and always great. More

by labedford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 19, 2024

This is my 4th purchase from Greg, and the folks of VW of Medford. If your in the market for a new vehicle, and looking for a dealership that is clean and has a friendly environment. A sales person that More

by Mark S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Giacoppo, Jason Giacoppo
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Sep 19, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much, Mark, for your wonderful review! We are thrilled that Greg and our team had the opportunity to provide you with great service. We thank you for choosing Colonial Volkswagen of Medford!

September 13, 2024

Great service Greg was an excellent sales representative and took care of everything Would definitely recommend to others More

by bill@andoverrenovation.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Colonial Volkswagen of Medford responded

Thank you, Bill, for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad Greg was able to help, and we hope to see you again!

September 12, 2024

Absolute best buying experience I've had in 40 years. And I've bought probably 15 0r 16 cars in that time. More

by thom.delano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Pound
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience, Thom! We sincerely value your business and look forward to your next visit.

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