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Colonial Volkswagen of Medford
Medford, MA
2,171 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,171 reviews
October 18, 2024
Great customer service. Would purchase from Colonial again in the future. Much better than the last dealership I had to deal with Would purchase from Colonial again in the future. Much better than the last dealership I had to deal with More
by rtj
Verified Customer
October 18, 2024
Easy and simple. Kasey was a pleasure to work with. I am happy with the process Kasey was a pleasure to work with. I am happy with the process More
by dmaho1211
October 17, 2024
Dan Swartz provides very good customer service and communication is always clear about service needs and coordination. The work done on the vehicle appears to be excellent quality. communication is always clear about service needs and coordination. The work done on the vehicle appears to be excellent quality. More
by MOAZZAM.AZIZ
Employees Worked With
Dan Swartz and Chris
October 17, 2024
Great service all around! !! Have been going there for years and my whole family has purchased Vokswagen’s from there !! Have been going there for years and my whole family has purchased Vokswagen’s from there More
by CMARSHACC
Employees Worked With
Other Employees :
Jason Giacoppo
October 15, 2024
Frank was very welcoming when I walked into the service department. He was very nice department. He was very nice More
by dcolucciello
Employees Worked With
October 12, 2024
I had a positive experience at this dealership! Everyone was helpful and I never felt pushed into anything. Everyone was helpful and I never felt pushed into anything. More
by ellie.a.wilson
October 12, 2024
Steven Tkaczyk shows a professional and trustable car's dealer My purchase a new car and trade in old car were easy going. dealer My purchase a new car and trade in old car were easy going. More
by MARANDAHONG
October 12, 2024
We purchased a new Tiguan that had an issue with the Car Net app. The fix was delayed not by the dealership but by Volkswagens support. A special thanks the Jason for spending the time with us and explai Net app. The fix was delayed not by the dealership but by Volkswagens support. A special thanks the Jason for spending the time with us and explaining the process. Then he pro-actively ordered the part that need to be replaced. We also want to thank Paul Lazzaro and Frank for their help is resolving this. More
by notions
October 12, 2024
Very nice group to work with ! Nassar was a excellent salesman very informative and honest Nassar was a excellent salesman very informative and honest More
by ralphdalleva
Employees Worked With
Other Employees :
Nassar , Jason Giacoppo
