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Coastal Kia
Wilmington, NC
5,531 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,531 reviews
April 20, 2025
I was greeted very soon after arriving. He got me checked in and reviewed what service I needed and what was recommended. Told me how long it would take as I would be waiting for the car. He got me checked in and reviewed what service I needed and what was recommended. Told me how long it would take as I would be waiting for the car. The car was ready when he said it would. The waiting area is clean with a good variety of snacks. The only disappointing thing is the coffee. I have been to dealers with good quality coffee machines that offer a variety of coffee/tea drinks. More
by RABBRD31
Verified Customer
April 19, 2025
Service team was great, very informative and explained needed service other than what I came in for. Waiting area was clean and well stocked on treats and drinks. needed service other than what I came in for. Waiting area was clean and well stocked on treats and drinks. More
by JAMESMSTEIN57
April 18, 2025
The service was great from start to finish. They offered me refreshments and my car was done when they said it was going be done! They offered me refreshments and my car was done when they said it was going be done! More
by tdowning360
Employees Worked With
April 17, 2025
Over all it was relly good, Steve was very helpful with everything! Thank you for everything you did to get my new car! everything! Thank you for everything you did to get my new car! More
by katbyrd62
Employees Worked With
April 16, 2025
Everyone from here has been helpful and friendly. All of my appointments run smoothly and I appreciate how professional and communicative they are. Top notch service from start to finish! All of my appointments run smoothly and I appreciate how professional and communicative they are. Top notch service from start to finish! More
by MOLLYNCREALESTATE
Employees Worked With
April 16, 2025
Always great service. The people are awesome and maintenance Always fast and great. I am a long time customer. The people are awesome and maintenance Always fast and great. I am a long time customer. More
by angela__oconnor
April 15, 2025
Luis was wonderful and very helpful. This is my third Kia and I’m never disappointed with coastal Kia! This is my third Kia and I’m never disappointed with coastal Kia! More
by MELWILLIAMS79
April 14, 2025
Greet customer at the door. Very polite when speaking to the customer and explaining what needs to be done Very polite when speaking to the customer and explaining what needs to be done More
by BINKIE1066
Employees Worked With
April 14, 2025
Brandon made the entire sales experience very enjoyable and frictionless. I highly recommend working with him to anyone considering a Kia. and frictionless. I highly recommend working with him to anyone considering a Kia. More
by chriscapone2
April 14, 2025
Service person was rude. Dealership/servicr ctr hasnt lived up to expectations during last several visits. Coastal failed to respond to multiple complaints. Dealership/servicr ctr hasnt lived up to expectations during last several visits. Coastal failed to respond to multiple complaints. More
by TJMURPH1
