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Coastal Kia
Wilmington, NC
5,534 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,534 reviews
February 08, 2025
Don and the entire Coastal Kia team were extremely easy to work with and helped us find the best car for us. to work with and helped us find the best car for us. More
by scharfjillian21
Verified Customer
February 08, 2025
Coastal Kia is the only dealership I trust to do maintenance on my baby! Bob always lets me know what needs immediate attention and what can wait until my next visit. I am always give a estimated t maintenance on my baby! Bob always lets me know what needs immediate attention and what can wait until my next visit. I am always give a estimated time it will take for my car to be serviced and they have not failed me yet! More
by amcneill0907
Employees Worked With
February 07, 2025
My "go to" for service. Sam always takes care of me. Prompt and efficient maintenance. Sam always takes care of me. Prompt and efficient maintenance. More
by geckstein
Employees Worked With
February 07, 2025
Helpful, anxious to take care of my Kia, kept me informed of progress, and cleaned car of progress, and cleaned car More
by mhennigh91
Employees Worked With
February 06, 2025
I had a very good experience. Darren was awesome, he was very friendly and helpful. Darren was awesome, he was very friendly and helpful. More
by Traci.cooper02
Employees Worked With
February 06, 2025
My Granddaughter took her car in for oil Charge and Alignment. Everything was fine except I've paid for some expensive package that was supposed to cover maintenance for years. I returned after the pu Alignment. Everything was fine except I've paid for some expensive package that was supposed to cover maintenance for years. I returned after the purchase of a 2024 4 runner with 2000 miles on it and asked for a clearer explanation of what I bought. Really wanted to sit down with someone who will have the patience, to explain it in detail but another gentleman tried to explain how I have a 74, 000 loan, we traded a Rav 4. I just need this in simpler terms and what it actually covers. The best Employees in your company are Sam & Bob in the Maintenace. facility. Clone them and give them a raise. They know what Customer Service is! More
by JCHERRY0
February 04, 2025
This dealership is clean, work on the vehicle is timely and the have good communication and the have good communication More
by shirley.shoffstall
Employees Worked With
February 04, 2025
I found both the service and sales department very helpful and knowledgeable about their products. Were willing to listen to my questions and replied promptly. I am very pleased with the dealership. helpful and knowledgeable about their products. Were willing to listen to my questions and replied promptly. I am very pleased with the dealership. More
by esmola78
February 04, 2025
My wait period this time was too long for a set of tires and an alignment which was around 3 hours. I can say that my advisor was very nice and check on me from time to time to make sure I was alright and an alignment which was around 3 hours. I can say that my advisor was very nice and check on me from time to time to make sure I was alright More
by LINDAHIGHSMITHNEWTON
Employees Worked With
February 04, 2025
Jordan was AMAZING! ! He got me into a 2025 Kia k4 & I’m loving it. Coastal Kia did amazing with finding me a great deal & fits my budget!! I’d definitely recommend getti ! He got me into a 2025 Kia k4 & I’m loving it. Coastal Kia did amazing with finding me a great deal & fits my budget!! I’d definitely recommend getting a car here at Coast Kia. More
by Christopher McDowell
