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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,533 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,533 reviews

March 09, 2025

Easy to set up and describe service, easy to drop off car with manager. Needed service was explained and performed quickly More

by biancardi444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Coastal Kia responded

Perfect! Thank you for the five star service review. We love the feedback including, "easy to set up and describe service, easy to drop off..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

March 08, 2025

Coastal Kia staff is always wonderful to work with. They are prompt, courteous and knowledgeable. More

by sksanders0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Coastal Kia responded

We sincerely appreciate the five star service review and compliments for our staff. We love the feedback including, "they are prompt, courteous and knowledgeable. Thank you for trusting Coastal Kia with your automotive service needs.

March 08, 2025

Friendly staff will return for other car services. Clean waiting area and staff kept me updated More

by moslun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Coastal Kia responded

Thank you for the five star review and compliments for our service team. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

March 08, 2025

Wonderful experience! ! Everyone was so helpful and did not pressure me into buying. Luis was so easy to talk to and took the time to find the right car for me! More

by sarahbvs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Fuentes
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Mar 10, 2025 -

Coastal Kia responded

Fantastic! We love hearing you had a "wonderful experience!" Thank you for the five star review and compliments for Luis Fuentes. Congratulations on the purchase of your new vehicle. Thank you for choosing Coastal Kia!

March 08, 2025

Brandon was easy to work with. He listened and helped us get the car we wanted. More

by boxelder53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Coastal Kia responded

Great news! Thank you! We are thrilled to hear our Product Specialist Brandon Wright exceeded your expectations during your recent purchase experience. Thank you for the five star review and gracious comments. Enjoy! We are here if you need anything.

March 06, 2025

Very efficient and quick to get my services done. I’m pleased with the results. More

by Alyssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Coastal Kia responded

Great news Alyssa! We appreciate the five star review and compliments for our team. We love the feedback including, "very efficient and quick to get my services done." Thank you for choosing Coastal Kia for your automotive service needs.

March 06, 2025

Brandon was fabulous to work with! I'm very happy with my Kia Sportage X Line! More

by ewester001
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Coastal Kia responded

Congratulations on the purchase of your new Kia Sportage X Line! Thank you for the five star review and compliments for our Product Specialist Brandon Wright. We strive to deliver a truly exceptional experience to every client during every visit. Enjoy! We are here if you need us.

March 05, 2025

Nice service department and friendly helpful techs. A clean and comfortable waiting area for service. More

by ALYSSAGARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and compliments for our team and facility. We are thrilled to hear you were comfortable while waiting during your recent service visit. Thank you for trusting Coastal Kia with your automotive service needs.

March 05, 2025

Very happy about my new purchase. Cody and the staff were very courteous and polite. Just enjoying my new car everyday.will recommend Costal Kia too my friends. More

by Rudolph.a.williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Coastal Kia responded

We love this! Thank you so much! We sincerely appreciate the five star review and gracious compliments. We are thrilled to hear our Product Specialist, Cody Hamilton, and Preowned Sales Manager, Tyler Desmarest, exceeded your expectations. Congratulations and enjoy! Thank you for choosing Coastal Kia. Your high recommendations are greatly appreciated as well.

March 05, 2025

I co-signed for my daughter in law to have a vehicle and everyone was so pleasant and made it simple and as quick as possible. The car was already chose by my daughter in law, once I arrived Ever and Sarah More

by flomatik1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hodgson
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Mar 06, 2025 -

Coastal Kia responded

Thank you! We are thrilled to hear the purchase for your daughter in law went so well. We love hearing how our team exceeded your expectations. Thank you for the high marks and for mentioning so many of our team members by name. Congratulations and enjoy. We are here if you need us. Thanks again!

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