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Coastal Kia
Wilmington, NC
5,531 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,531 reviews
March 22, 2025
Awesome people at Coastal Kia, especially Heber Quezada and Jan Ramos, they are wonderful people. and Jan Ramos, they are wonderful people. More
by Rtew906
Verified Customer
March 21, 2025
Brad Thomason, the salesman was GREAT! Personable, knowledgeable and went above and beyond. I never felt pressured. Brad spent time going over all the features, which was really appreci Personable, knowledgeable and went above and beyond. I never felt pressured. Brad spent time going over all the features, which was really appreciated. Love my new Sportage! More
by hazelh420
Employees Worked With
Brad Thomason
March 20, 2025
I had a great experience at Kia Coastal when purchasing my 2025 Sorento. Riley helped make this process easier by being knowledgeable, personable, and patient throughout the process! my 2025 Sorento. Riley helped make this process easier by being knowledgeable, personable, and patient throughout the process! More
by alexariley22
March 18, 2025
Very friendly and knowledgeable. They were easy to work with and were able to get me into the car I wanted They were easy to work with and were able to get me into the car I wanted More
by kmoney059
Employees Worked With
March 18, 2025
The team at Coastal Kia Was very helpful with our vehicle purchase. My only complaint is that a week after our purchase a “requires service” message has appeared on the dashboard. purchase. My only complaint is that a week after our purchase a “requires service” message has appeared on the dashboard. More
by christopher.erbe1
Employees Worked With
March 17, 2025
From friendly Howard at drop off of my 2017 Kia Niro to detail-oriented Sam at checkin and checkout, my experience was worry free. Routine maintenance was performed without a hitch. Of course I’ll be back. detail-oriented Sam at checkin and checkout, my experience was worry free. Routine maintenance was performed without a hitch. Of course I’ll be back. More
by Soul Man
March 16, 2025
Overall great experience! I was greeted on time, and the work was completed in a timely manner while I waited ..Which was a very nice area with great set up for working on my I was greeted on time, and the work was completed in a timely manner while I waited ..Which was a very nice area with great set up for working on my laptop. There was bottled water and snacks too. The work was completed a few minutes before the estimated time . Y car was washed and I was ready to go. More
by Susan
Employees Worked With
March 14, 2025
Service personnel were very professional and shuttle service was great! Dealership mark ups on cars seemed excessive. service was great! Dealership mark ups on cars seemed excessive. More
by KMORGAN2375
Employees Worked With
March 14, 2025
Everyone there was very helpful and I would recommend anyone to go to coastal kia anyone to go to coastal kia More
by Jamezz160
