Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,531 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
Contact Dealership
View Awards

6115 Market St

Wilmington, NC

28405

Directions

By Type

Showing 5,531 reviews

April 07, 2025

Jack Smith, our salesman, was the best! Very knowledgeable, courteous, top notch customer service! Only issue we have concerns the sales paperwork which we have yet to receive! It has b More

by caulders
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Coastal Kia responded

Thank you Mr. Caulder for your patience. We appreciate you taking our call this morning. The paperwork you requested has been sent to your Longs, SC address. Please do not hesitate to reach out if you need anything. Enjoy your new car! Thank you for choosing Coastal Kia. Please reach out to our Operations Manager Peggy Roberts on her direct line of 910-798-4706 if you need anything. Congratulations!

April 07, 2025

Great customer service! I got a great deal on a dream car. This is my third Kia. More

by Antonio Arteaga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Coastal Kia responded

Congratulations on the purchase of your "dream car!" Third Kia.... wow! We sincerely appreciate the five star review and gracious comments. Enjoy Antonio. We are here if you need us.

April 07, 2025

We had a great experience working with Brandon and so far we love our new car. More

by caitlin.white225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Coastal Kia responded

Congratulations! We are excited to hear you love your new car! Thank you for the five star review and compliments for our Product Specialist, Brandon Wright. Enjoy! Thank you for choosing Coastal Kia.

April 07, 2025

Excellent service from all the employees! Our vehicle was picked up promptly and returned within hours. More

by DIANE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with a specific person
Report | Print
Apr 07, 2025 -

Coastal Kia responded

Great news! Thank you for the five star review and for trusting Coastal Kia with your automotive service needs. We love the feedback including, "excellent service from all employees!" We strive to deliver a truly exceptional experience to every customer during visit. Please do not hesitate to reach out if you need anything. Thanks again!

April 05, 2025

Sam always goes avove and beyond for me and is the reason I continue to bring my Kia back to the dealership. More

by Jmreshetar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Coastal Kia responded

Thank you for the high marks! Our service consultant Sam Weisman is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts . Thank you for choosing Coastal Kia!

April 05, 2025

Everyone at the dealership was friendly and efficient and the service visit went off without a hitch More

by kbobmare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Coastal Kia responded

Thank you! It was thoughtful of you to rate your recent experience. We appreciate the high marks for Mike Mascavage and Bob Tomlin. Thank you for choosing Coastal Kia!

April 05, 2025

Everyone super nice and very helpful. The experience was easy and follow up great. Makes the trip worthwhile. More

by terribbatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious feedback. Thank you for choosing Coastal Kia!

April 04, 2025

Very professional and considerate of needs. We were able to discuss pricing and stick within our budget. Friendly environment and showed us the different departments and helped with set-up of t More

by seanoneill368
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Coastal Kia responded

Congratulations on your recent purchase. We truly appreciate the high marks and heartfelt testimonial. Congratulations and enjoy!

April 03, 2025

The people were polite and friendly. They made me at ease when dropping off my vehicle and when picking g it up and paying for the services. Howard and Markita were amazing. More

by LISAMCCRELESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard, Marquita Best
Report | Print
Apr 03, 2025 -

Coastal Kia responded

Thank you! We appreciate the high marks and compliments for our service team members. We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

April 02, 2025

Cody was friendly and knowledgeable. He was able to a swer all of my questions and made helpful suggestions More

by NANCYSHARP53
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Coastal Kia responded

Thank you for the review and compliments for our Product Specialist Cody Hamilton. Please do not hesitate to reach out if you need anything. Thanks again!

1
...
9
10
11
...
554