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City Volkswagen of Evanston
Evanston, IL
2,878 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,878 reviews
March 31, 2026
So happy with my brand new Taos. Great car, great service and a great price! Great car, great service and a great price! More
by Kaitlyn
Employees Worked With
March 31, 2026
My experience at the dealership was excellent. Josiah was incredibly helpful, answering all of our inquiries and taking the time to walk us through every vehicle feature and question we had. He wa Josiah was incredibly helpful, answering all of our inquiries and taking the time to walk us through every vehicle feature and question we had. He was polite, respectful, and very patient throughout the entire process. It was a truly friendly and stress-free experience. Highly recommend working with Josiah! More
by tejassrinivasan
Employees Worked With
March 30, 2026
Very nice folks to do business with. Highly recommend if looking for a nice dealership with a great selection Highly recommend if looking for a nice dealership with a great selection More
by Suzshom
Employees Worked With
March 28, 2026
Great. buying experience, everything was straightforward and as expected. Josh was super helpful, friendly, and knowledgeable. buying experience, everything was straightforward and as expected. Josh was super helpful, friendly, and knowledgeable. More
by sethbringman
Employees Worked With
March 28, 2026
Mario was great. He was respectful of my time and he got the job done in the right manner He was respectful of my time and he got the job done in the right manner More
by Dre
Employees Worked With
March 27, 2026
Randy Petcov was great. Made the whole process easy for us and he got us through pretty quickly. Seth from the Service Department was also easy to work with. Made the whole process easy for us and he got us through pretty quickly. Seth from the Service Department was also easy to work with. More
by Jess Jose
March 27, 2026
I have been buying cars from Mario for as long as I can remember, and let me tell you, it seems as if the experience becomes better and better every time remember, and let me tell you, it seems as if the experience becomes better and better every time More
by Darsampe
Employees Worked With
March 26, 2026
Had the best experience with my new Tiguan lease at VW Evanston. Sam was extremely helpful and transparent from the beginning. Randy was very personable and knowledgeable and took the time to answer all o Evanston. Sam was extremely helpful and transparent from the beginning. Randy was very personable and knowledgeable and took the time to answer all of my questions and concerns. Randy’s approach was honest and never came off pushy. 10/10 customer experience and would highly recommend this dealership! More
by Fisherr1028
March 26, 2026
Professional and efficient service provided by Mario and his team. I am very happy that I came and purchased here! his team. I am very happy that I came and purchased here! More
by CVD
Employees Worked With
March 26, 2026
Great car dealership, very clean, friendly employees who greet you at the door, nice cars, great pricing. Josh Kemper helped my wife and I out in this car buying process, and might I add he’s a great salesm greet you at the door, nice cars, great pricing. Josh Kemper helped my wife and I out in this car buying process, and might I add he’s a great salesman. Very friendly and very knowledgeable. More
by charlieellis90
Employees Worked With
