Back

City Volkswagen of Evanston

Evanston, IL

5.0
2,363 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Contact Dealership

1033 Chicago Ave

Evanston, IL

60202

Directions

By Type

Showing 2,363 reviews

November 25, 2024

If you go to purchase a Volkswagen, make sure to go see Mario. Don’t waste your time dealing with anyone else. Very easy to work with. Got exactly what I needed and it was no hassle. More

by Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

City Volkswagen of Evanston responded

Martin, we are so glad that we had the opportunity to work with you, and that Mario and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

November 24, 2024

Brendan, David and Manny were exceptional when I bought my Taos. I'm beyond impressed and so grateful for such a low stress first car buying experience. More

by lunamynx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rendon
Nov 25, 2024 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

November 23, 2024

Had an awesome experience here when purchasing my Jetta. Very laid back dealership with a great staff More

by Hannah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us, Hannah. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

November 23, 2024

They gave me a great deal on the car I purchased and a fair amount for trade-in. Happy overall More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

City Volkswagen of Evanston responded

Thank you so much for your excellent review, Ben! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta General Manager slotta@cityautogroup.com

November 22, 2024

Mario and Alex were great people to work with. I was discouraged by my financial and credit situation, but those 2 guys showed up and showed out for me and my family. I got a great vehicle at a gr More

by Murphycelena0623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Nov 25, 2024 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

November 20, 2024

Amazing buying experience! Very helpful & no pressure. On my 2nd vehicle from them & will return! More

by caela.mavracic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Paszkowski, Finance Manager
Nov 20, 2024 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

November 20, 2024

I recently purchased a Volkswagen Tiguan from City Volkswagen of Evanston, and I cannot recommend this dealership highly enough. From the moment I arrived, the staff went above and beyond to ensure my More

by Oliver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rendon
Nov 20, 2024 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us, Oliver. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

November 19, 2024

Highly recommended, excellent customer service, and quality vehicles. Smooth process to buy a new car. More

by Vicente Cortes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

City Volkswagen of Evanston responded

Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Vincente, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta General Manager slotta@cityautogroup.com

November 18, 2024

Professional and fast. Willing to work with you to make a fair deal. Friendly and knowledgeable. A great experience and Ricky was particularly great! More

by amylawlor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex in Finances was also very helpful and kind
Nov 19, 2024 -

City Volkswagen of Evanston responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Amy, for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

November 18, 2024

It was an excellent experience buying a car there! Frank Guevara and Alexander Paszkowski were super helpful and patient. Frank showed me some cars; explain to me all with detail! I recommend them 100 More

by Yoalli Rodríguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Paszkowski
Nov 18, 2024 -

City Volkswagen of Evanston responded

Thank you, Yoalli, for taking the time to share your thoughts on working with Frank and Alexander. We're glad to hear they delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

...
8
...