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City Volkswagen of Evanston
Evanston, IL
2,878 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,878 reviews
April 25, 2026
One of the best experiences in buying a car. I had a good idea of what I was looking for made the choices online, the vehicles I was interested in were there and available for a test drive. Ever I had a good idea of what I was looking for made the choices online, the vehicles I was interested in were there and available for a test drive. Everyone was very pleasant and informative in guiding me through the process. More
by Brandigee420
April 24, 2026
Clean delaership, friendly staff. Never did we feel pressured and that’s what I enjoyed most about my experience here Never did we feel pressured and that’s what I enjoyed most about my experience here More
by Perlm
Employees Worked With
April 24, 2026
The team at City Volkswagen of Evanston was friendly and helpful. They made themselves available over multiple visits and helped me find a vehicle that worked for me. helpful. They made themselves available over multiple visits and helped me find a vehicle that worked for me. More
by John Borneman
Employees Worked With
April 23, 2026
Had a really great experience with Randy helping us navigate the process. He was patient, kept us informed and generally made things easy from start to finish! navigate the process. He was patient, kept us informed and generally made things easy from start to finish! More
by erorourke
Employees Worked With
April 23, 2026
Randy was extremely helpful in selling a used Tesla - knowledgeable and professional about the vehicle. Would recommend to family and friends. knowledgeable and professional about the vehicle. Would recommend to family and friends. More
by DB
April 22, 2026
Second time working with Mario. This experience was as good as the first, if not better. Very happy with the car! This experience was as good as the first, if not better. Very happy with the car! More
by GGP
Employees Worked With
April 21, 2026
We had an amazing experience with City Volkswagen of Evanston! The team was extremely responsive, customer friendly, and moved us through the lease process quickly. Ian and Wayne made it all happen, a Evanston! The team was extremely responsive, customer friendly, and moved us through the lease process quickly. Ian and Wayne made it all happen, and we are grateful to have had the opportunity to work with them. I recommend this dealership given our positive experience and I personally look forward to working with the team again when our lease expires. More
by Lisa R. from Glenview
April 21, 2026
Pleasant experience working with Mario and his team. Grateful for their honesty and speed in the transaction Grateful for their honesty and speed in the transaction More
by Lukaklam
Employees Worked With
April 21, 2026
They had a good inventory of cars and Josiah was very helpful throughout the process helpful throughout the process More
by salibmi
Employees Worked With
April 18, 2026
Highly recommended - Josh was very knowledgeable about the vehicle. Great to work with, No pressure the vehicle. Great to work with, No pressure More
by Bike rider 2026
