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City Volkswagen of Evanston

Evanston, IL

4.9
2,878 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,878 reviews

April 25, 2026

One of the best experiences in buying a car. I had a good idea of what I was looking for made the choices online, the vehicles I was interested in were there and available for a test drive. Ever More

by Brandigee420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2026 -

City Volkswagen of Evanston responded

We’re delighted our online inventory and test drive options lined up with what you were looking for and made getting your Volkswagen Taos straightforward. Our team enjoyed guiding you through every step. Enjoy your Taos, and let us know if we can support you in the future. Sam Lotta General Manager slotta@cityautogroup.com

April 24, 2026

Clean delaership, friendly staff. Never did we feel pressured and that’s what I enjoyed most about my experience here More

by Perlm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

City Volkswagen of Evanston responded

Thank you for mentioning our clean environment and friendly staff. Mario and our team are pleased our pressure-free approach made your visit enjoyable. Enjoy your Volkswagen! Sam Lotta General Manager slotta@cityautogroup.com

April 24, 2026

The team at City Volkswagen of Evanston was friendly and helpful. They made themselves available over multiple visits and helped me find a vehicle that worked for me. More

by John Borneman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josiah Zwirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

City Volkswagen of Evanston responded

Delighted to hear our team was friendly and supportive across your visits. Josiah appreciated the chance to help you find the perfect used Volkswagen Tiguan. Thanks for the five-star review and enjoy your new ride. Sam Lotta General Manager slotta@cityautogroup.com

April 23, 2026

Had a really great experience with Randy helping us navigate the process. He was patient, kept us informed and generally made things easy from start to finish! More

by erorourke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Petcov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2026 -

City Volkswagen of Evanston responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta General Manager slotta@cityautogroup.com

Apr 26, 2026 -

City Volkswagen of Evanston responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sam Lotta General Manager slotta@cityautogroup.com

April 23, 2026

Randy was extremely helpful in selling a used Tesla - knowledgeable and professional about the vehicle. Would recommend to family and friends. More

by DB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mikhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Petcov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

City Volkswagen of Evanston responded

Thank you for highlighting Randy’s expertise during your Tesla purchase. It means a lot that you’d recommend us to family and friends. Enjoy every mile behind the wheel of your Tesla. Sam Lotta General Manager slotta@cityautogroup.com

April 22, 2026

Second time working with Mario. This experience was as good as the first, if not better. Very happy with the car! More

by GGP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

City Volkswagen of Evanston responded

We appreciate you returning for a second time and are delighted Mario provided another excellent experience. Enjoy your Volkswagen and let us know if there’s anything else we can do. Sam Lotta General Manager slotta@cityautogroup.com

April 21, 2026

We had an amazing experience with City Volkswagen of Evanston! The team was extremely responsive, customer friendly, and moved us through the lease process quickly. Ian and Wayne made it all happen, a More

by Lisa R. from Glenview
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Petcov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne
Apr 22, 2026 -

City Volkswagen of Evanston responded

Thank you for sharing your positive five-star experience. We’re glad Ian and our team could guide you smoothly through the lease of your new Volkswagen. Your recommendation means a lot and we look forward to assisting you again when your lease renews. Sam Lotta General Manager slotta@cityautogroup.com

April 21, 2026

Pleasant experience working with Mario and his team. Grateful for their honesty and speed in the transaction More

by Lukaklam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

City Volkswagen of Evanston responded

We’re delighted Mario and his team provided a pleasant and honest experience. Thank you for choosing us for your Volkswagen purchase and for noting the swift transaction. We look forward to assisting you again. Sam Lotta General Manager slotta@cityautogroup.com

April 21, 2026

They had a good inventory of cars and Josiah was very helpful throughout the process More

by salibmi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josiah Zwirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

City Volkswagen of Evanston responded

It's great to hear that Josiah was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

April 18, 2026

Highly recommended - Josh was very knowledgeable about the vehicle. Great to work with, No pressure More

by Bike rider 2026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2026 -

City Volkswagen of Evanston responded

Thank you for recommending us and congrats on your new Volkswagen Tiguan. We’re glad Josh’s knowledge and pressure free approach made your experience enjoyable. Please reach out if you have any questions about your Tiguan. Sam Lotta General Manager slotta@cityautogroup.com

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