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City Volkswagen of Evanston
Evanston, IL
2,878 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,878 reviews
April 30, 2026
These guys always provide great service. Very easy to work with and sell great product Very easy to work with and sell great product More
by Jimmy
Employees Worked With
April 30, 2026
Our salesman Josh Kemper was an absolute pleasure to work with. Professional and friendly. They were great to do business with. with. Professional and friendly. They were great to do business with. More
by Mlucnikgarcia
Employees Worked With
April 29, 2026
Got a great deal on a brand new Tiguan and a fair number on my trade in. Definitely worth coming here on my trade in. Definitely worth coming here More
by Ryan
April 28, 2026
Did not intend on buying a VW but Mario took care of me and truly worked his magic to make me a great deal and truly worked his magic to make me a great deal More
by Dan
Employees Worked With
April 28, 2026
Came in and worked with Mario in sales. He guided me through the whole sales process and made sure I was aware of all the next steps. Great car buying experience. He guided me through the whole sales process and made sure I was aware of all the next steps. Great car buying experience. More
by Shannon72
Employees Worked With
April 27, 2026
Worked with Mario over the years and he never disappoints. Truly a great salesman and an even better person disappoints. Truly a great salesman and an even better person More
by Ryan
Employees Worked With
April 26, 2026
I couldn’t have asked for a better car buying experience! I arrived at the dealership about a half hour before closing because I saw the Atlas that I had been looking for and didn’t want to wait on it. At no I arrived at the dealership about a half hour before closing because I saw the Atlas that I had been looking for and didn’t want to wait on it. At no point did Randy make me feel rushed or pressured. He was helpful, friendly and very patient throughout the entire process. Thank you so much! More
by kfcasey628
April 26, 2026
Very knowledgeable and very accommodating and helping and making the presses smooth and very easy making the presses smooth and very easy More
by jdfriesema9992
Employees Worked With
April 25, 2026
Josh was attentive and helpful. Wanted my experience to be streamlined and simple. Nice to work with. Wanted my experience to be streamlined and simple. Nice to work with. More
by Tp1740
April 25, 2026
Josiah, Fae and the team at City VW made our transaction super straightforward and low stress. We got a great deal on the Tiguan R-Line and absolutely love it. We’ve recommended folks here and they’ve had a super straightforward and low stress. We got a great deal on the Tiguan R-Line and absolutely love it. We’ve recommended folks here and they’ve had a great experience too. More
by jfcastanedajr
Employees Worked With
