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City Volkswagen of Evanston

Evanston, IL

Overview
Employees
Reviews
Vehicles
4.9
3,017 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 3,018 reviews

September 24, 2026

Thanks to Mario and his team I was able to find my life long dream car More

by Jcove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2026 -

City Volkswagen of Evanston responded

Our team enjoyed helping you find and purchase your lifelong dream Corvette. Hearing that Mario and his team made that possible means a lot to us. Sam Lotta General Manager slotta@cityautogroup.com

September 23, 2026

Pleasure working with these guys. Special thanks to Mario in sales who was a man of his word throughout and after the sale More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2026 -

City Volkswagen of Evanston responded

Your recognition of Mario’s honesty throughout and after the sale means a lot to our team. We’re thrilled you enjoyed working with our sales team during the purchase of your used Volkswagen ID.4. Sam Lotta General Manager slotta@cityautogroup.com

September 23, 2026

Narcis and his team are the best! They truly go above and beyond for their clients. Always satisfied when I leave City Volkswagen! More

by amandamejia1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2026 -

City Volkswagen of Evanston responded

Knowing that you felt Narcis and our team went above and beyond means a lot to us. Our team is pleased we could guide you through your new Taos purchase. Sam Lotta General Manager slotta@cityautogroup.com

September 22, 2026

Been buying my cars with Mario for many many years. Same great service every time! More

by Volon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2026 -

City Volkswagen of Evanston responded

Our team has enjoyed assisting you alongside Mario for many years, and we're glad to have helped with your new Volkswagen Tiguan. Hearing that you’ve experienced consistent service that meets your expectations every time means a lot to us. Sam Lotta General Manager slotta@cityautogroup.com

September 19, 2026

Narcis and the VW team were great to work with. They were very accommodating to my schedule and delivered exactly what they promised. More

by dptsatsanis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2026 -

City Volkswagen of Evanston responded

Thanks for the five-star rating and kind words. We’re glad Narcis and our VW team could accommodate your schedule and deliver on every promise during your purchase of the Volkswagen Atlas Cross Sport. Sam Lotta General Manager slotta@cityautogroup.com

September 18, 2026

Mario was very helpful with showing us the car and he was patient with us as it took a couple of days to make a decision. More

by Gloglo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 18, 2026 -

City Volkswagen of Evanston responded

Knowing that Mario’s patience during your decision process made selecting your new Tiguan easier is rewarding. We hope you’re enjoying the drive, and your five-star rating means a lot to us. Sam Lotta General Manager slotta@cityautogroup.com

September 17, 2026

Randi was nice patient, and courteous. He was easy to talk to, and help me with a deal. More

by Sss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Petcov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2026 -

City Volkswagen of Evanston responded

Our team enjoyed guiding you through the deal on your used Volkswagen Tiguan. Knowing that Randy’s patient and courteous approach made the process easy is truly rewarding. Sam Lotta General Manager slotta@cityautogroup.com

September 17, 2026

Narcis was incredibly helpful throughout the process of leasing my new vehicle! This is the third vehicle I’ve leased with him, and I will definitely be returning to City Volkswagen of Evanston for my next More

by Melissatoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2026 -

City Volkswagen of Evanston responded

We’re glad leasing your new Volkswagen Taos went smoothly from start to finish. Working with Narcis again and learning that he helped make trading in your vehicle and exploring new options effortless is rewarding. Thank you for being a repeat customer and for your kind words. Sam Lotta General Manager slotta@cityautogroup.com

September 17, 2026

Narcis was great. He was professional, honest and was a pleasure to talk to. The whole experience was smooth and painless. We'll be sure to come back for our second ca More

by npavlovic20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2026 -

City Volkswagen of Evanston responded

Hearing that Narcis was professional and honest means a lot to our team. We’re glad the purchase of your used Volkswagen Jetta felt effortless from start to finish. Whenever it’s time for an upgrade, we look forward to helping you find your next car. Sam Lotta General Manager slotta@cityautogroup.com

September 12, 2026

He was very helpful the whole time! Very quick process!! def recommend him to anyone! More

by mikya.henry2005
Recommend Dealer
Yes
Print
Sep 12, 2026 -

City Volkswagen of Evanston responded

We’re glad the purchase process for your used Volkswagen Tiguan was quick and helpful. Thank you for the five-star rating and for recommending us to others! Sam Lotta General Manager slotta@cityautogroup.com

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