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City Volkswagen of Evanston

Evanston, IL

Overview
Employees
Reviews
Vehicles
4.9
2,878 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,878 reviews

May 27, 2026

Everyone was kind and professional. The car was as advertised and we enjoyed the bargaining experience. The guy who did the paperwork was clear and helpful. More

by jtubbs3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2026 -

City Volkswagen of Evanston responded

It’s wonderful to hear that your used Volkswagen Taos matched its description and that our team treated you with professionalism and kindness. We’re glad the paperwork process was clear and helpful. Thank you for sharing! Sam Lotta General Manager slotta@cityautogroup.com

May 27, 2026

Mario was helpful prior to coming in, during the visit, and even after the sale was complete. If you come here, make sure to ask to work with him. More

by Sando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2026 -

City Volkswagen of Evanston responded

We’re delighted to hear Mario provided such helpful support before, during, and after your purchase of the Volkswagen Tiguan. We appreciate you recommending him and hope the Tiguan brings you many enjoyable drives. Sam Lotta General Manager slotta@cityautogroup.com

May 26, 2026

Excellent service provided by Mario and Narcis. This was my first car and I could not be happier with it More

by Muhammed
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2026 -

City Volkswagen of Evanston responded

We appreciate you choosing a Volkswagen Tiguan as your first vehicle and highlighting the service from Mario and Narcis. It’s wonderful to hear they helped you feel confident about your purchase. Enjoy every drive in your Tiguan and safe travels ahead. Sam Lotta General Manager slotta@cityautogroup.com

May 26, 2026

They were completely ready for me. On time and very efficient with the whole process. Strongly suggest working with these guys More

by Sara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

City Volkswagen of Evanston responded

It’s great to hear our team was prepared, punctual, and efficient during your used Volkswagen purchase. Thank you for recommending us, and we look forward to assisting you again soon. Sam Lotta General Manager slotta@cityautogroup.com

May 26, 2026

Narcis Agic is my salesman for all five VW cars and is simply the best! More

by marlo.boyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

City Volkswagen of Evanston responded

Your trust in Narcis to handle all five of your Volkswagen purchases means a great deal to us. His dedication to making each experience outstanding is something we’re proud to uphold. Thank you for choosing us, and we look forward to helping you with all your future Volkswagen needs. Sam Lotta General Manager slotta@cityautogroup.com

May 25, 2026

Great selection and staff. Very happy with my purchase. Will be back for service and future sales! More

by Fabian
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2026 -

City Volkswagen of Evanston responded

Thank you for sharing your experience. We’re glad the selection and our team made your Volkswagen Tiguan purchase so smooth. We look forward to welcoming you back for service and any future needs. Sam Lotta General Manager slotta@cityautogroup.com

May 22, 2026

My salesmen was Gilbert Ansah who was very helpful throughout the process, Everything was thoroughly explained and I didn't feel pressured into anything, City Volkswagen of Evanston is cert6ainlky th More

by RHARLEY50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

City Volkswagen of Evanston responded

It’s wonderful to hear Gilbert provided clear guidance and made you feel comfortable throughout your purchase. We’re glad the process was free of pressure and transparent. Your endorsement truly means a lot to our team. Sam Lotta General Manager slotta@cityautogroup.com

May 22, 2026

Im absolutely in love with the car I got. I had a great experience here and I am so glad I made the trip More

by TRob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2026 -

City Volkswagen of Evanston responded

What a delight to know your Volkswagen Atlas Cross Sport has you so happy and that the trip was worthwhile. Mario is thrilled to have played a part in your great experience. We look forward to welcoming you back soon. Sam Lotta General Manager slotta@cityautogroup.com

May 21, 2026

Great customer service from Josiah and his eagerness to assist. Cheerful and positive. Did not rush the process. More

by wubon23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josiah Zwirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

City Volkswagen of Evanston responded

Thank you for highlighting Josiah’s eagerness and cheerful support. We’re glad the process felt relaxed and unrushed. Please let us know whenever you need any Volkswagen assistance. Sam Lotta General Manager slotta@cityautogroup.com

May 20, 2026

Very nice people to work with. Could not have asked for better service. Highly recommend More

by ZdiK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2026 -

City Volkswagen of Evanston responded

It’s wonderful to hear our team provided excellent service during your visit with your Volkswagen Taos. Thank you for recommending us. We look forward to serving you again. Sam Lotta General Manager slotta@cityautogroup.com

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