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City Volkswagen of Evanston

Evanston, IL

4.9
2,908 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,908 reviews

June 30, 2026

Worked with Ian and Mario. They were very patient with us as we took our time making a decision. Glad that everything worked out in the end More

by Keelandcalm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

City Volkswagen of Evanston responded

Thank you for choosing a used Volkswagen ID.4 and for sharing your experience with Ian and Mario. We’re glad their patience helped you find the right fit and that everything came together smoothly. We appreciate your feedback and look forward to assisting you again. Sam Lotta General Manager slotta@cityautogroup.com

June 30, 2026

Worked with me and helped me in any way possible to achieve my goal. You could tell they truly care about customers More

by Ed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
Jun 30, 2026 -

City Volkswagen of Evanston responded

Thank you for choosing a new Volkswagen Tiguan and letting us know about your experience. We’re glad Mario and our team could help you achieve your goal and show genuine care. We appreciate your five-star rating. Sam Lotta General Manager slotta@cityautogroup.com

June 30, 2026

New to the area. These guys are great. So happy we chose this dealership for all our VW needs More

by Fosk70
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Szafraniec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

City Volkswagen of Evanston responded

Welcome to the area! We’re thrilled you chose us for your used Volkswagen ID.4 and are happy with how things went. We look forward to helping with all your VW needs. Sam Lotta General Manager slotta@cityautogroup.com

June 30, 2026

Very happy with my deal and the way the whole staff treated me here. Will be back again More

by Vinny
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne
Jun 30, 2026 -

City Volkswagen of Evanston responded

Thank you for sharing your positive experience. We’re glad you enjoyed your deal on the Honda and the attentive service from our staff. Mario will be pleased to hear your feedback, and we look forward to welcoming you back. Sam Lotta General Manager slotta@cityautogroup.com

June 29, 2026

Good music good vibes. Happy with the deal I received and the way I was treated More

by Nate2214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

City Volkswagen of Evanston responded

It’s great to know the music and vibes made your visit enjoyable. Mario and our team are glad you felt well looked after and are happy with your deal on your used Honda Civic. Enjoy your Honda Civic! Sam Lotta General Manager slotta@cityautogroup.com

June 28, 2026

I love coming here because it is an easy transition and they are quick and efficient More

by Katy
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2026 -

City Volkswagen of Evanston responded

It’s wonderful to hear the transition to your new Volkswagen was seamless and efficient. Mario and our team appreciate your feedback. We look forward to assisting you again. Sam Lotta General Manager slotta@cityautogroup.com

June 28, 2026

knowledgeable, professional, and never pushy, which made the entire experience much more enjoyable. While buying a car is rarely a quick or fun process, the team did their best to keep everything moving eff More

by Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josiah Zwirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2026 -

City Volkswagen of Evanston responded

Thank you for recommending Josiah and for sharing your experience. We’re delighted that his clear communication and efficient, pressure-free approach made buying your used Volkswagen Atlas Cross Sport stress-free. Enjoy every mile in your new vehicle! Sam Lotta General Manager slotta@cityautogroup.com

June 27, 2026

As long as I am buying cars and Mario is in the industry, I will continue to buy from him. Funny, caring, kind and honest. He is hands down the best! More

by DJA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

City Volkswagen of Evanston responded

We appreciate your trust in Mario’s humor, caring nature, and honesty. We’re delighted you’re enjoying your new Volkswagen and look forward to assisting you again. Sam Lotta General Manager slotta@cityautogroup.com

June 27, 2026

Wonderful team to work with. They are honest and very good at what they do, very happy with my purchase More

by Mhar9977
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

City Volkswagen of Evanston responded

Mario and our team are delighted to hear you found our support honest and knowledgeable during your used Volkswagen Tiguan purchase. Wishing you many enjoyable journeys in your Tiguan. Sam Lotta General Manager slotta@cityautogroup.com

June 26, 2026

This is my fourth time getting a vehicle at this dealership. They’re kind and helpful. Randy spent a ton of time with me, got to know my familiy’s needs and showed me the features on the car. Then t More

by Davora.sides
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Petcov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

City Volkswagen of Evanston responded

Thank you for returning as a fourth-time Volkswagen customer. Randy enjoyed learning about your family’s needs, guiding you through your new Volkswagen Tiguan’s features, and helping move your belongings. We’re grateful for your continued trust and hope you enjoy every drive. Sam Lotta General Manager slotta@cityautogroup.com