Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Evanston
Evanston, IL
2,333 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,333 reviews
December 27, 2024
Purchased a vehicle from Volkswagen Evanston before the holidays. After being to numerous dealers we had a great experience working Brendan Cowhey. He was informative and laid back. Very happy with our new holidays. After being to numerous dealers we had a great experience working Brendan Cowhey. He was informative and laid back. Very happy with our new vehicle and the whole experience, would highly recommend. Thanks also to Ian after we had a Lego mishap at the dealership! More
by Patrick
Employees Worked With
December 27, 2024
Highly recommended, excellent customer service, and quality vehicles. Smooth process to buy a used car!!! quality vehicles. Smooth process to buy a used car!!! More
by Paul Lapa
Employees Worked With
December 27, 2024
Ricky was helpful and fair, and excellent guide to buying a new car! I would highly recommend him to anyone I know! a new car! I would highly recommend him to anyone I know! More
by Jayton Hall
December 26, 2024
Got a great deal on my new car and more than fair money on my trade-in. Very happy with the experience on my trade-in. Very happy with the experience More
by Iggy
Employees Worked With
December 24, 2024
My husband and I had a great experience purchasing our new vehicle. Frank was our sales rep and was very helpful, patient and friendly. Great service overall. new vehicle. Frank was our sales rep and was very helpful, patient and friendly. Great service overall. More
by leydigarduno.lg
December 22, 2024
Brendan was wonderful to work with! We got a great feel for the car, and he explained why our rate was where it was and what to do to improve it and assisted us with our understanding o We got a great feel for the car, and he explained why our rate was where it was and what to do to improve it and assisted us with our understanding of some of the aspects of the car and loan. More
by Nathan K
Employees Worked With
December 20, 2024
Mario was great throughout the whole process. He was honest, kind, and easy to work with He was honest, kind, and easy to work with More
by Emily
Employees Worked With
December 20, 2024
Frank was the best rep we could ask for. Not pushy, extremely knowledgeable , and always there for us when we need him. Even after our purchase, Frank takes calls from me to help me with the Not pushy, extremely knowledgeable , and always there for us when we need him. Even after our purchase, Frank takes calls from me to help me with the new ride!! More
by Brian Finn
Employees Worked With
December 19, 2024
This was truly the best car buying experience that I have had in my entire life and I have bought many in my lifetime had in my entire life and I have bought many in my lifetime More
by Richard
Employees Worked With
December 18, 2024
If you want a great deal on a used car, go see Mario. Very pleased with the service I received Very pleased with the service I received More
by Myki
Employees Worked With
