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City Volkswagen of Evanston
Evanston, IL
2,281 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,281 reviews
November 01, 2024
Excellent service by Ricky Espino. He was very upfront, patient and detailed in the purchase of Taos VW. He treated us like family. There were no gimmicks of a stereotypical car salesm He was very upfront, patient and detailed in the purchase of Taos VW. He treated us like family. There were no gimmicks of a stereotypical car salesman. I would highly recommend VW Evanston and the superb service of Ricky. More
by jehanhinds
Employees Worked With
November 01, 2024
Ricky was very helpful and patient with us. We truly appreciated his superb skills as a salesman. We truly appreciated his superb skills as a salesman. More
by Marvaeglass
Employees Worked With
October 31, 2024
Mario was a very cool guy to work with. He was very straightforward and honest throughout the process He was very straightforward and honest throughout the process More
by Hirop
Employees Worked With
October 31, 2024
Came and test drove car with my son. Fastest car buying experience I have had. Fastest car buying experience I have had. More
by Kalrad
Employees Worked With
October 31, 2024
My husband and I worked with Mario, got to see a couple of cars, picked the right one out and worked out all the details with Manny. of cars, picked the right one out and worked out all the details with Manny. More
by Carina
October 30, 2024
Mario helped my wife and I get into the exact car we wanted. He was honest, easy to work with and made sure everything that was promised was completed. Excellent job wanted. He was honest, easy to work with and made sure everything that was promised was completed. Excellent job More
by Ken
Employees Worked With
October 30, 2024
Ricky was amazing to work with. Great personality, knowledgeable and an all around pleasure to deal with. Buying a car isn’t my favorite thing to do and Ricky actually made it enjoy Great personality, knowledgeable and an all around pleasure to deal with. Buying a car isn’t my favorite thing to do and Ricky actually made it enjoyable. Highly recommend him! More
by Leslie
Employees Worked With
October 30, 2024
Very nice people to work with and they have a good service department that will take care of you. service department that will take care of you. More
by Faz
October 29, 2024
Gilbert and Sam were incredible to work with! No games or xx, just easy and straight forward and did everything they could to make sure I drove off with my dream car! Can’t thank them enough! No games or xx, just easy and straight forward and did everything they could to make sure I drove off with my dream car! Can’t thank them enough! More
by courtney.kreydt
October 29, 2024
We had a fantastic experience with Narcis at City Volkswagen of Evanston! His dedication and expertise clearly made a lasting impression. It is without hesitation that we look forward to returning fo Volkswagen of Evanston! His dedication and expertise clearly made a lasting impression. It is without hesitation that we look forward to returning for our next vehicle purchase. Working with Narcis was a positive experience and someone that we highly trust and respect! More
by Amy
Employees Worked With
