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City Volkswagen of Evanston

Evanston, IL

5.0
2,365 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,365 reviews

October 17, 2024

Excellent service in selecting a new car. Narcis Agic was on top of everything. No pressure and very relaxed atmosphere. More

by trosenwein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Donis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Karol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

City Volkswagen of Evanston responded

We are so glad that Narcis had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

October 17, 2024

Very nice people to do business with. Got me in and out within an hour More

by Benny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

City Volkswagen of Evanston responded

Thank you, Benny, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

October 17, 2024

Ricky is the best, for the second time he helped us and guided us through the process of buying a new car, we are so happy and satisfied. Thank you Ricky More

by franki8120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

City Volkswagen of Evanston responded

Frank, Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. Ricky and our team appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

October 16, 2024

Ricky was an amazing help getting my new car, he is very knowledgeable, kind and friendly. More

by cynthyaolivar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

City Volkswagen of Evanston responded

Cynthya, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Ricky can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

October 13, 2024

My brother and I visited a dozen different dealerships. Gilbert was by far the best sales person we encountered - very professional and knowledgeable. A delightful personality as well. I highly recommen More

by kpecard1
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. Gilbert and our team appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

October 12, 2024

Went to to purchase a vehicle, unplanned so I was a bit emotional and not clear on what I wanted. Ian was amazing. He was friendly, patient, knowledgeable, and helpful. He remained friendly, patient, and h More

by Aiarseven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Oct 13, 2024 -

City Volkswagen of Evanston responded

It's great to hear that Ian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

October 06, 2024

Narcis made this purchase enjoyable, easy and quite fast. I drove hours to this dealership to see Narcis, and I was very impressed and happy with the entire transaction. I have been recommending him to every More

by SheriWx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta - slotta@cityautogroup.com

October 04, 2024

Narcis was an amazing sales person and made sure we were helped he’s great ! More

by Haris330
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

City Volkswagen of Evanston responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Narcis met your expectations. Thank you again for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

October 03, 2024

I've purchased three cars from City Volkswagen in Evanston and highly recommend them. Negotiations are quick and the service is great. I will use them again. More

by ryan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

City Volkswagen of Evanston responded

Ryan, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

October 01, 2024

Came in for a pre owned vehicle Gilbert was first to greet me and helped me out all the way. Great salesman and I think the best salesman I ever come across More

by niziowojtek91
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

City Volkswagen of Evanston responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Gilbert and our team here at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta - slotta@cityautogroup.com

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