City Volkswagen of Evanston

I worked with both Randy and Josh, they were very friendly and helpful. I feel like I got a great used car! friendly and helpful. I feel like I got a great used car! More

Josh Kemper has been a wonderful sales consultant. He's been very helpful in answering any questions and took the time to explain any concerns we had. I had decided to buy a with Josh because of how c He's been very helpful in answering any questions and took the time to explain any concerns we had. I had decided to buy a with Josh because of how comfortable I felt with him and normally I don't like to buy same day. All in all I will be recommending this dealership and consultant to my family and friends because I feel that Josh will definitely be able to help them find a car that they're satisfied with. More

Great service and the sales rep Josh Kemper was great. He explained everything in great detail. He explained everything in great detail. More

I saw a brand new listing of a vehicle I had test driven elsewhere, and sent an email requesting to see it the next day. I was greeted by Josiah, one of the salespersons, and he did a wonderful job showing elsewhere, and sent an email requesting to see it the next day. I was greeted by Josiah, one of the salespersons, and he did a wonderful job showing me the Tiguan, and many of the features. He then went and got the keys and I got to test drive the vehicle around the neighborhood. He gave a running commentary about the interior features, which I appreciated very much. I'm a "car guy", so although the dash layout was somewhat familiar there were certainly items my existing car doesn't have. After the test drive we went inside to Josiah's office and continued discussing that VW and it's features. He was very knowledgeable and we confirmed that this particular Tiguan was the one I wanted to purchase.. After that there was negotiations of the final price that included his sales manager, and finally the financial manager Tim. Who, I also liked because he had served in the Army as I had. It was a great experience from beginning to end, and the weather was perfect ! More

Great service and great attention to detail! Josh Kemper is fantastic to work with and I can't recommend him enough! Josh Kemper is fantastic to work with and I can't recommend him enough! More

We recently bought a Volkswagen Tiguan, and I honestly couldn’t be happier with the car and the overall experience. A big part of that is thanks to Frank Guevara. From the start, Frank was incredibly help couldn’t be happier with the car and the overall experience. A big part of that is thanks to Frank Guevara. From the start, Frank was incredibly helpful, patient, and professional. He took the time to explain everything clearly, answered all of our questions, and made sure we felt comfortable throughout the whole buying process. If you are thinking about buying a Volkswagen, I highly recommend working with Frank. His kindness, professionalism, and dedication really make a difference. We are very grateful for all his help and couldn’t have asked for a better experience. More

Mr. Gilbert Ansah at City Volkswagen was OUTSTANDING as a salesperson for me and my son last night. He was extremely genuine, personable, and answered all of our questions patiently. We felt no pressure an salesperson for me and my son last night. He was extremely genuine, personable, and answered all of our questions patiently. We felt no pressure and were not rushed at all. I have purchased many cars over the years, and I can say that Mr. Gilbert Ansah is the finest salesperson I have had. City VW also has a nice vibe, with a relaxed atmosphere, good music, and people who seem friendly. More

We purchased a VW Certified Tiguan from City VW of Evanston and couldn't be happier! Our Sales Consultant, Josh Kemper, is very knowledgeable and attentive and made the whole process very seamless, qu Evanston and couldn't be happier! Our Sales Consultant, Josh Kemper, is very knowledgeable and attentive and made the whole process very seamless, quick and easy! More

I had another great experience working with Frank at VW Evanston. This is my second vehicle purchase with him, and once again he was thorough, attentive, and truly worked the deal in my favor. He paid clos Evanston. This is my second vehicle purchase with him, and once again he was thorough, attentive, and truly worked the deal in my favor. He paid close attention to every detail, made sure I received the most value for my trade-in, and helped secure a strong deal on my new vehicle. Frank is solid, professional, and genuinely cares about his customers. I appreciate his transparency, patience, and effort throughout the entire process. I highly recommend working with him if you’re considering a purchase. More

Came in with no appointment, was greeted by Mario. He managed to show us the car, test drove it, and we finished and drove off with the car in less than 2 hours He managed to show us the car, test drove it, and we finished and drove off with the car in less than 2 hours More