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BMW of Orland Park
Orland Park, IL
1,303 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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November 12, 2024
I drive out of my way to service my BMW at this dealership. Great service. dealership. Great service. More
by SEANPSWEENEY
Verified CustomerEmployees Worked With
November 12, 2024
Great Experience. I think it really could be better. I am not sure what goes on but I saw a lot of people come in after me but leave before me. I think having an appo I think it really could be better. I am not sure what goes on but I saw a lot of people come in after me but leave before me. I think having an appointment is great but it should benefit the customer More
by QUEJER
Employees Worked With
November 12, 2024
Excellent salesman Gus Gertos and has thoughtful management support. My only wish is that the service department was as efficient. It always takes longer than it should. management support. My only wish is that the service department was as efficient. It always takes longer than it should. More
by rpgenett
November 11, 2024
Went in their for a oil change on November 8 2024, they were so concerned about me getting new brakes which I just got a year ago making all the reason I need new brakes took the tire off and everything to were so concerned about me getting new brakes which I just got a year ago making all the reason I need new brakes took the tire off and everything to sell these brake pads that on Monday November 11, 2024 my dashboard lights up with warning ⚠️ about needing coolant then when I called to talk to a manager he lies about the weather and his car does this all the time, mines never done this and this is the fourth winter I’m going into with my car, I had to call another BMW dealership to make sure I wasn’t going crazy and they tells me they just didn’t add it and was supposed to, I know once the manager said just come back we will add it I knew they messed up cause when is bmw given out free anything please just go to westmont to get your service done cause orland is money hungry More
by EBONIEESTERS
Employees Worked With
November 11, 2024
Tony Scanlon is an excellent service advisor. He is honest, friendly and knowledgeable advisor. He is great to work with! He is honest, friendly and knowledgeable advisor. He is great to work with! More
by amjoy0512
Employees Worked With
November 10, 2024
Never purchase new vehicle from this dealership. They over promise warranty and don’t show in the bill. They over promise warranty and don’t show in the bill. More
by tush824u
November 10, 2024
Great customer service! Service techs do not try to upsell, they seem to care more about the customer than money they will make - thank you! Service techs do not try to upsell, they seem to care more about the customer than money they will make - thank you! More
by AMEDINA922
November 10, 2024
Very professional interaction. I felt good about the deal I received. Sarim was a very good salesman and was attentive to my needs. I felt good about the deal I received. Sarim was a very good salesman and was attentive to my needs. More
by jamespfinn
Employees Worked With
