Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Orland Park
Orland Park, IL
1,746 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,746 reviews
May 04, 2025
Service center was able to add a last-minute change to my appointment upon request at drop off. They kept me well informed on timeline and were quite thorough with a video walk through of service and vehicle appointment upon request at drop off. They kept me well informed on timeline and were quite thorough with a video walk through of service and vehicle health. More
by KALLAWILLIAMS
Verified Customer
May 04, 2025
I'm very happy with service at BMW Orland Park, IL. Cory was very helpful, and I was in and out in no time. Cory was very helpful, and I was in and out in no time. More
by READY2CALL
Employees Worked With
May 04, 2025
I had one of my rims powder coated again because I got to close to the curb and had repaid rash… it was repaired nicely and in a timely manner. close to the curb and had repaid rash… it was repaired nicely and in a timely manner. More
by JRAY1189
Employees Worked With
May 04, 2025
i was treated with respect and they provide help after I was told my X5 has a whole in the ehgine was told my X5 has a whole in the ehgine More
by KIMBERLY28DAVIS
Employees Worked With
May 04, 2025
JAMES IS THE BEST! THE WAY HE CARES ABOUT HIS CUSTOMERS SHOULD BE AN EXAMPLE FOR EVERYONE THE WAY HE CARES ABOUT HIS CUSTOMERS SHOULD BE AN EXAMPLE FOR EVERYONE More
by MWALLS35
Employees Worked With
May 04, 2025
Very friendly service! The entire staff were there to help and answer questions/concerns, etc. Kemal Sen and Mateen Sen treated us like family! The entire staff were there to help and answer questions/concerns, etc. Kemal Sen and Mateen Sen treated us like family! More
by lcar319
May 02, 2025
They didn’t manage the battery before they sold me my car and now it needs a brand new battery on $100,000 car and now it needs a brand new battery on $100,000 car More
by bernardocollado
May 02, 2025
Corey to the time to answer my questions and even helped me select my parts. I came back and he took 100% care of me. The video sent and communication provided from the service team was top notch. Thank you me select my parts. I came back and he took 100% care of me. The video sent and communication provided from the service team was top notch. Thank you! Debra More
by ARBEDF1111
Employees Worked With
May 02, 2025
Prompt service. Courteous and knowledgeable service rep. James explained what had been done as well as what may be needed in the near future. He even gave me an esti Courteous and knowledgeable service rep. James explained what had been done as well as what may be needed in the near future. He even gave me an estimate of the cost. More
by DRMCCRAY
Employees Worked With
