cole scordelis
cole scordelis at Dirito Brothers Walnut Creek Volkswagen
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cole scordelis

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Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.6
23 Reviews
4.6

23 Reviews

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23 Reviews of cole scordelis

July 25, 2024

Dealership Rating
Employee Rating

The service department at Dorito Brothers is excellent. They checked me in fast and efficiently. The completed the work on time with no unpleasant surprises. Irmt was very easy! More

by HOWE2COOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear you had a smooth experience with the service department at Dirito Brothers Walnut Creek Volkswagen. We aim for efficient and timely service. Thank you for your review!

April 21, 2024

Dealership Rating
Employee Rating

The entire staff at Dirito Brothers Walnut Creek are fabulous at customer service and car repair. They are efficient and all questions are answered. When they say your car will be ready at a specific More

by LINNAA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you had a smooth experience with customer service and car repair at Dirito Brothers Walnut Creek Volkswagen. Appreciation for our efficiency and the state of our customer area keeps us motivated. We value your gratitude and support, thank you.

April 04, 2024

Dealership Rating
Employee Rating

They didnt perform all on the recommended service. I have a defective moonroof but they didnt even open it to check or recommend a fix. I have a detached splash guard that they didnt even notice. Rece More

by ronaldvictoriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 08, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your feedback is important to us here at Dirito Brothers Walnut Creek Volkswagen. I would appreciate the chance to speak with you about your experience with our Service Team regarding the recommended services performed on your vehicle. Could you please reach out to me directly with your preferred method of contact so we can discuss this? Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

March 15, 2024

Dealership Rating
Employee Rating

Marina was great. Workers are super Friendly. My 4 star review is based on the fact that I bought a certified Pre owned vehicle, and 5 days later I had to come back More

by darwintellez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Thank you for sharing your feedback with us here at Dirito Brothers Walnut Creek Volkswagen. We are glad we could help you find a vehicle. We take customer satisfaction seriously, so please feel free to reach out if you'd like to further discuss your vehicle. Best regards, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

January 30, 2024

Dealership Rating
Employee Rating

Cole is Very knowledgeable and forthcoming! Thanks for your help with this tough decision about which VW to buy! More

by New-2-me Jetta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

Feb 01, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear that our team could assist you in your decision process at Dirito Brothers Walnut Creek Volkswagen. Your satisfaction is paramount to us.

January 21, 2024

Dealership Rating
Employee Rating

Very quick process. Polite and respectful. I appreciate the personal attention and that they trusted me to take the car out for a spin without a lot of paperwork. More

by GAIL9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear your experience at Dirito Brothers Walnut Creek Volkswagen was efficient and respectful. We always strive for a streamlined, trustful environment. Thank you for the high rating!

January 15, 2024

Dealership Rating
Employee Rating

Great experience, very helpful. Could not have been easier. Everyone we worked with was friendly and patient. More

by CJC2049
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily

Jan 16, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback about Dirito Brothers Walnut Creek Volkswagen. It's good to hear the team was friendly and patient with you. Thank you for letting us serve you.

December 31, 2023

Dealership Rating
Employee Rating

Cole is low-key, well-informed. He put me in the right car immediately, and I bought it. More

by RGALTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback. It's great to know that Cole was able to provide you with the necessary information at Dirito Brothers Walnut Creek Volkswagen. Enjoy your new car!

December 19, 2023

Dealership Rating
Employee Rating

He was super rude to me for checking up on a question I had. Very unprofessional More

by Vivian
Recommend Dealer
No
Dec 21, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello Vivian, Customer satisfaction is important to us here at Dirito Brothers Walnut Creek Volkswagen and I would like to learn more about your interactions with our team during your recent visit. Please reach out to me at a time that is convenient for you so we can discuss your feedback in greater detail. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

December 06, 2023

Dealership Rating
Employee Rating

Cole gave great service, and it was stress free, the best experience in buying car. Excellent customer service!! More

by ARELMILLJEAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear about your stress-free buying experience with great service at Dirito Brothers Walnut Creek Volkswagen. Thanks for sharing and rating us highly.

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