Zachary Chambers | Page 10

We were lucky, it was nice to work with Lucas. He is very polite, professional and most dedicated. Highly recommended. He is very polite, professional and most dedicated. Highly recommended. More

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Well, after reviewing the numbers, i was not given the full trade in amount that was agreed upon from my salesperson luis full trade in amount that was agreed upon from my salesperson luis More

by ETRAIN4 Verified Customer Verified Customer

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Brandon and the whole dealership worked very hard to help us get the car and the deal we wanted, thank you! us get the car and the deal we wanted, thank you! More

by PETER87 Verified Customer Verified Customer

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really fast service, nice staff, clean facility. Was able to skip a few services that were not actually due, and saved some money! Was able to skip a few services that were not actually due, and saved some money! More

by m.madison Verified Customer Verified Customer

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A bunch of crooks. I’ll never set foot in that place again. They try to upsell you on things you don’t need every time you’re there. I’ll never set foot in that place again. They try to upsell you on things you don’t need every time you’re there. More

by STACYSMITHWOODWORKING Verified Customer Verified Customer

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Easily the worst car buying experience I've ever had. They damaged our vehicle between payment and delivery and only agreed to repair it on their dime when I caught them in a lie about it. On my initial They damaged our vehicle between payment and delivery and only agreed to repair it on their dime when I caught them in a lie about it. On my initial service visit to diagnose the problem, they quoted me a 10-15 minute fix and then took three hours before saying it was worse than they thought. And when I brought it back for the repair and to get an arranged loaner vehicle, absolutely NO ONE knew what was going on and weren't interested in communicating across departments to get it solved. I had to engage other employees myself to get anything done and it still took two more hours (when a loaner pickup should be fairly quick). And the kicker after that was that they put a license plate that they themselves had reported as stolen a week prior on the loaner they gave me, so I had the pleasure of being pulled over by police while I had it. They are an inept group at best and could easily be called a "typical" car dealership in how they're just after your money an wholly uninterested in real customer service. Avoid at all costs! More

by anonymousbadger Verified Customer Verified Customer

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They were all very professional and treated my wife and me with kid gloves. I bought a used vehicle from them that they took in on trade. When we went to tets drive it there was an issue with the battery. me with kid gloves. I bought a used vehicle from them that they took in on trade. When we went to tets drive it there was an issue with the battery. They tested the charging system, checked for a possible short in the electrical system, and the capacity of the battery. They determined the battery was the issue and replaced it with a GM factory spec battery. I am a Quality Engineer with a background in conducting ISO audits and have an extensive background in automotive related issues. The fact that they impressed me says a lot. More

by SMITHROY63 Verified Customer Verified Customer

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I brought my car in for one problem, but others were identified as well, and that led me to get the additional work done. I appreciated that inspection, notice and subsequent and timely repair work identified as well, and that led me to get the additional work done. I appreciated that inspection, notice and subsequent and timely repair work More

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Great experience from testing driving to finance to receiving keys! Atmosphere was high energy and full of excitement. Thank you for a positive memory of purchasing our Tundra and Camry TRD receiving keys! Atmosphere was high energy and full of excitement. Thank you for a positive memory of purchasing our Tundra and Camry TRD More

by SIERAMORADO Verified Customer Verified Customer

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Austin what absolutely amazing and great to work with! Very knowledgeable and friendly! he made me feel very comfortable, I am a ball of energy so props to him for dealing with me for 3 hours! :) Overall Very knowledgeable and friendly! he made me feel very comfortable, I am a ball of energy so props to him for dealing with me for 3 hours! :) Overall I am happy i am now part of the Toyota Family. Also s/o to the automotive technician (Alberto Palacios) he too does an amazing job every single day! More

by ADRIANAPALACIOS65 Verified Customer Verified Customer

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