Ron Smith

Ron was a little cold in the beginning, but once he realized that I was serious about purchasing a vehicle he warmed up. I believe that he was mostly honest, but didn't follow through on getting me som realized that I was serious about purchasing a vehicle he warmed up. I believe that he was mostly honest, but didn't follow through on getting me some paperwork that I asked for. On a personal level he was very pleasant. Ron gets a 4/5. Jason was a different story. He seemed very nice in the beginning, but as the process went on I was able to catch numerous mistakes on the paperwork that needed to be corrected. If I hadn't found the mistakes I would've paid several thousands of dollars more than what was told to me. He handed me a USB drive that supposedly had my paperwork on it. The USB drive was blank. I contacted him and he emailed me the paperwork. The Fidelity warranty that I purchased was incorrect. It took me contacting him several times, getting my attorney and financial advisor involved, calling the Fidelity company, and eventually requiring Jason to have the vendor change the contract to what I was promised before I was done. That was a week of extra work before it was taken care of. I'm still waiting for the credit union to send me their paperwork so that I can make sure it is correct. I'm not confident that it is. Jason gets a 1/5. More

by drchiromike Verified Customer Verified Customer

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Excellent service, and no high pressure. This is the third toyota I have purchased here, and I will be back! Ron Smith and Joseph Garcia were great to work with. This is the third toyota I have purchased here, and I will be back! Ron Smith and Joseph Garcia were great to work with. More

by DOUGDN123 Verified Customer Verified Customer

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I want to recognize Zach for his outstanding leadership and commitment to customer satisfaction. When our deal reached a point where it wasn't quite coming together, Zach stepped in and graciously added mo and commitment to customer satisfaction. When our deal reached a point where it wasn't quite coming together, Zach stepped in and graciously added money from the dealership's side to help bridge the gap and make everything work. That level of flexibility and customer-focused decision-making is rare and speaks volumes about his character and professionalism. He treated us fairly, worked with us respectfully, and helped create a positive outcome for our family. We are extremely thankful for his assistance and highly recommend working with Zach and his team. More

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Got a great deal on my trade toward a new tundra. The new tundra limited didn’t have a full tank of gas, there where parts in the truck that the salesman didn’t go over, their was dry coffee in the c The new tundra limited didn’t have a full tank of gas, there where parts in the truck that the salesman didn’t go over, their was dry coffee in the cup holder, the was in a hurry to his next sale . And gave use a crash course on a few items. Other wise it was good. More

by FALCON900B Verified Customer Verified Customer

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Good price and knowledgeable salesman. Financing took longer than normal, especially with advance notice of purchase. Financing took longer than normal, especially with advance notice of purchase. More

by CGUNTER456 Verified Customer Verified Customer

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They are the worst dealership I’ve dealt with they don’t respond and they don’t know what they’re doing all they care about selling your car once that’s done they’re done I bought a Prius from them online. respond and they don’t know what they’re doing all they care about selling your car once that’s done they’re done I bought a Prius from them online. It was stated it was a limited I received the car Via car carrier because I live out of state and it wasn’t the car that was advertised. How does that happen? More

by Mj Verified Customer Verified Customer

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Appreciate, beyond words, them standing behind what they sold! Thanks to Yuri (?sp) you rock sold! Thanks to Yuri (?sp) you rock More

by lslater61 Verified Customer Verified Customer

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I love the car! we had an unusual situation in which we had a screw in our tire after we drove one and a half miles home from the dealership. We brought it to them a we had an unusual situation in which we had a screw in our tire after we drove one and a half miles home from the dealership. We brought it to them and they charged us $50 to fix it after I contacted the general manager, he offered to cover the costs after I emailed him the receipt. More

by Duponts Verified Customer Verified Customer

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I was so happy to find my car here! Ronnie Smith was very kind, personable, and worked diligently to help me get a car that I really love! Ronnie Smith was very kind, personable, and worked diligently to help me get a car that I really love! More

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My overall experience was excellent. I was only disappointed when I only received 1 key for the 4Runner I purchased. I was only disappointed when I only received 1 key for the 4Runner I purchased. More

by CHRIS_EDMUNDSON Verified Customer Verified Customer

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