Zach Gresbach
Zach Gresbach at Russ Darrow Honda

Zach Gresbach | Page 3

Parts Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
102 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

14 yrs, 4 mos

Languages Spoken

English English

4.8

102 Reviews

Write a Review

102 Reviews of Zach Gresbach

January 30, 2026

Dealership Rating
Employee Rating

Alondra was amazing - attentive to my needs, flexible in getting me in without an appointment, and very thorough in checking and conveying the status of my services and vehicle history. The auto technicians More

by CARL.C.MEREDITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

January 28, 2026

Dealership Rating
Employee Rating

This is the third time we've had to bring the car in for the same issue, and we've now spent more than $3,000 trying to get it fixed. And after keeping the car for more than 24 hours, I would have thought r More

by neal8387
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

Jan 28, 2026

Russ Darrow Honda responded

Neal, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. George Matthews george.matthews@russdarrow.com

January 25, 2026

Dealership Rating
Employee Rating

Always willing to help. Always make sure I am happy with the service, Always checking in and updating me More

by ASHER_NAOMI.MOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2026

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

January 20, 2026

Dealership Rating
Employee Rating

Great service support with friendly and helpful staff! Provides transportation services when needed! Comfortable waiting room as well. More

by Trcastile
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Jan 20, 2026

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

January 20, 2026

Dealership Rating
Employee Rating

Great service support with friendly and helpful staff! Provides transportation services when needed! Comfortable waiting room as well. More

by Trcastile
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Jan 20, 2026

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

January 20, 2026

Dealership Rating
Employee Rating

Great service support with friendly and helpful staff! Provides transportation services when needed! Comfortable waiting room as well. More

by Trcastile
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Jan 20, 2026

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

January 20, 2026

Dealership Rating
Employee Rating

Great service support with friendly and helpful staff! Provides transportation services when needed! Comfortable waiting room as well. More

by Trcastile
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Jan 20, 2026

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 03, 2026

Dealership Rating
Employee Rating

Everyone was helpful and very courteous. They kept me updated on my car and how long it was taking. It was also a very clean dealership. More

by EC
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Jan 03, 2026

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

Jan 03, 2026

EC responded

Great job and thank you for the quick and prompt fix of my car.

December 27, 2025

Dealership Rating
Employee Rating

I have always received great service from Russ Darrow - especially Jay, Rachel and Alondra. Saturday I actually had two cars at RD for service. So double this complement. More

by JLMEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Rachel Aguilar , Alondra Sandoval

Jan 09, 2026

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

December 03, 2025

Dealership Rating
Employee Rating

They always get my car done within an hour quick and fast let me know all details i need for up coming appointments for my car More

by owzawanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

Dec 03, 2025

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

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