Yari Arredondo

Biggers Chevrolet responded

Thank you for your feedback, B. Keating. We sincerely apologize for the confusion and frustration regarding the brake job estimate. Clear and honest communication is something we take seriously, and it's disappointing to hear that your experience did not reflect that standard. We appreciate you bringing this to our attention, and we’ll be reviewing the situation internally to ensure better accuracy and transparency moving forward. If you're open to it, we’d like the opportunity to clarify the estimate and make things right. Please feel free to contact our service manager directly—we value your business and hope to regain your trust.

Biggers Chevrolet responded

Thank you so much for the fantastic review, dellas63! We're thrilled to hear that you had a great experience with our team. Joe V, Russell Shores, and Coke Lafollette — along with the rest of our crew — truly appreciate the shoutout. We're proud to have such a dedicated group providing top-notch service and making every visit a positive one. Thanks again for choosing Biggers Chevy — we look forward to welcoming you back! #BiggersChevy #CustomerAppreciation #TopNotchTeam

Biggers Chevrolet responded

Thank you for your honest feedback, Richard. We're glad to hear that this visit met your expectations and that the team was able to get you in and out in under an hour — especially on a busy Friday! We appreciate you recognizing the improvement, and we’ll continue working to ensure every visit receives the attention it deserves. Thanks again for choosing Biggers Chevy! #BiggersChevy #CustomerFeedback #StrivingForExcellence