Willie Phillips
Willie Phillips at Nissan of Cool Springs
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Willie Phillips

Internet Manager

Nissan of Cool Springs

212 Comtide Court
Franklin, TN 37067

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4.8
19 Reviews
4.8

19 Reviews

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19 Reviews of Willie Phillips

January 02, 2025

Dealership Rating
Employee Rating

Dealing with the fact that I sell cars myself, she’s the most professional sales person to only been in the business for a short time that I have ever met, I will definitely send everybody I know looking fo More

by marable51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 21, 2024

Dealership Rating
Employee Rating

I bought from out of state and my deal was a little more complicated than a traditional deal. Cam Newton and Cory Harper made it as easy as it could possibly be. We did the deal with great communication and More

by Triad_Ajr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Harper, Cameron Newton

Dec 23, 2024

Nissan of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cool Springs to have earned it. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

December 04, 2024

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They gave me and my wife an excellent buying experience. We felt no pressure which is a nice change. They treated us like family and made sure we were happy with our purchase. Jackson did a great job explai More

by Joseph Nichols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2024

Nissan of Cool Springs responded

Hi Joseph, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 06, 2024

Nissan of Cool Springs responded

Hello Michael, thank you for leaving us the 4-stars, if you don’t mind, we would really appreciate you contacting us to let us know how we can serve you better next time to hopefully get a 5-star review from you. Our line to service is 615.790.2500, ask for Mark Hepler, ext. 2036, Brandon Judge, ext. 2034; or me, ext. 2037. We would be more than happy to listen. Respectfully, Laura Montgomery

September 06, 2024

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This is the best dealership ever. I love everyone there. They are all so friendly and nice Mark, Laura, all the service guys all have treated us so great. I would recommend them to ev More

by ronnieandwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2024

Nissan of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cool Springs to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care! Regards, Mark Hepler (615) 790-2500

September 06, 2024

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Best dealership and they sure know how to take care of their customers. They keep checking on you every little bit to see if you need anything. Love all of the service people. More

by ronnieandwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2024

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 31, 2024

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Employee Rating

Oreanna Annes was so very helpful. Kind and attentive, appreciated her patience and great personality. Would recommend this dealership because of her! Thank you so much More

by Yesenia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bishoy Rizk, Oreanna Garvin

Sep 06, 2024

Nissan of Cool Springs responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Regards, Mark Hepler (615) 790-2500

June 22, 2024

Dealership Rating
Employee Rating

I had a wonderful experience today with my purchase. Thank you so much Oreanna for the great care you gave me today. Above and beyond. Highly satisfied all around. More

by kellysullivan72
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Oreanna Garvin , William Phillips

Jul 19, 2024

Nissan of Cool Springs responded

Thank you so much for your wonderful review!!

May 04, 2024

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Employee Rating

The best experience ever on buying a car with Oreanna. I definitely recommend her and this dealership. Thanks so much! More

by hernandesrod123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Harper, Oreanna Garvin

May 06, 2024

Nissan of Cool Springs responded

Hello, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 30, 2024

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Employee Rating

I really want to thank Raj, Mr. Rizk & the entire finance department for really working hard to get me in my brand new 2023 Nissan Rouge SV! From start to finish they were exceptiona More

by Megan Delorso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bishoy Rizk , Raj

Apr 01, 2024

Nissan of Cool Springs responded

Hi Megan, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do! Best Regards, Amber Amarx (615) 861-8514

December 17, 2023

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Employee Rating

I found the perfect car for me, and they was wonderful, thank you so much Nissan of Cool Springs More

by ore19.7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Stacy , Bishoy Rizk, Paul Huber, Corey Harper , Eric Roundy, Jeff Wiliams, Oreanna Anez

Dec 18, 2023

Nissan of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Best Regards, Amber Amarx (615) 861-8514

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