Dealership Experience
7 yrs, 1 mo
Industry Experience
34 yrs, 10 mos
Specialties & Trainings
AWARDS OF EXCELLENCE 2022
AWARDS OF EXCELLENCE 2023
AWARDS OF EXCELLENCE 2024
NISSAN MASTER SERVICE ADVISOR
41 Reviews
Write a Review41 Reviews of J.R. Richardson
September 28, 2026
My service was fantastic. The entire team is wonderful. I bought my car there and I get a service there everytime!! The entire team is wonderful. I bought my car there and I get a service there everytime!! More
Other Employees Tagged: Jason Stacy, Melissa Potts, Willie Phillips, Patrick Robertson, Wyatt Green, Jeremy Luvert, Mack Williams
September 25, 2026
I recently crossed 32,000 miles. with my vehicle so I brought it in to get their recommended service on my vehicle before warranty expiration. JR, my service technician was very thoro with my vehicle so I brought it in to get their recommended service on my vehicle before warranty expiration. JR, my service technician was very thorough, as always. He reviewed the recommended services for my mileage with me and we developed a plan. I really feel great about my service team at Nissan of Cool Springs, because they only request servicing that is truly needed. I recommend them Highly. More
Other Employees Tagged: Jeremy Luvert
September 15, 2026
The service department at Nissan Of Cool Springs is top-notch all the way! JR Richardson took great care of us and he is knowledgeable in every aspect of the Nissan brand. I highly recommend the servic top-notch all the way! JR Richardson took great care of us and he is knowledgeable in every aspect of the Nissan brand. I highly recommend the service department at Nissan Of Cool Springs.! More
August 18, 2026
The service is always courteous and efficient. Great care is taken with my vehicle and I always feel valued as a customer. I would recommend Nissan of Cool Springs to anyone. And without any he Great care is taken with my vehicle and I always feel valued as a customer. I would recommend Nissan of Cool Springs to anyone. And without any hesitation whatsoever! More
Other Employees Tagged: Melissa Potts , Laura Montgomery
August 13, 2026
Great service thank you for all you do amen ! all set good to go thanks all set good to go thanks More
Other Employees Tagged: Melissa Potts , Laura Montgomery
August 12, 2026
JR needs to go. Horrible customer service! He was very condescending and dismissive. Would not go to him again. Horrible customer service! He was very condescending and dismissive. Would not go to him again. More
Other Employees Tagged: Melissa Potts , Laura Montgomery

