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Nissan of Cool Springs
Franklin, TN
2,139 Reviews
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. We proudly serve the William County area of Tennessee, which includes the cities of Franklin, Nashville, Brentwood, Smyrna, and Murfreesboro.
Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. One way we do this is by regularly running online specials and coupons, which add to the everyday savings provided by Nissan of Cool Springs.
We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 13, 2026
August 12, 2026
JR needs to go.
Horrible customer service! He was very condescending and dismissive. Would not go to him again.
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by Drpreston68
August 11, 2026
I have a 2017 Nissan rogue and have had it serviced at
this dealership for almost 7 years. I have always had quality work done but most recently had the best experience with customer service. I spoke with
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by Lynnekness
Dealership Inventory (293 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Authorized Parts Store
- Home Delivery
- No Contact Transactions
- Rental Car Service Onsite
- Shuttle Service
- Virtual Appointments
- Vehicle Sanitization
- Television
- Vending Machines
- Home Test Drives
