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Family Ford of Enfield
Enfield, CT
1,909 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 24, 2025
Had an issue with my brand new 2025 vehicle and Agnes
took excellent care of me. Found out the dealership I Got it from did not do all they should have with my ford pass. And she no questions ask made th
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by Angel9977
Verified Customer
Verified Customer
December 19, 2025
To many surveys.
If I didn’t like the service at Family Ford I wouldn’t be doing business there. That’s the only survey you need.
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by brenda.savage
Verified Customer
Verified Customer
December 18, 2025
I receive great service and was very happy with that.
Unfortunately the labor rate is $175 an hour and to replace a light cost me almost $350 after taxes as the light was $140 and labor $175 even though
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by krlnml1
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (165 Vehicles)
2022 Ford Explorer
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
Photos & Amenities
- Authorized Accessories Store
- After Hours Drop-Off
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Free Coffee
- Television
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Pet Friendly
- Home Delivery
- No Contact Transactions
- Rental Car Service Onsite
- Drive-In Service
- Virtual Appointments
- Vehicle Sanitization
- Express Service
- Free Drinks
- Home Test Drives
- Valet Parking
- Vending Machines
- Shuttle Service
