Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield

Agnes Pusztai

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
632 Reviews
4.8

632 Reviews

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632 Reviews of Agnes Pusztai

July 27, 2026

Dealership Rating
Employee Rating

They always take care of me. I bring my whole fleet to them. Agnes is very professional. I've been dealing with her for 15 years and she always does a great job. More

by JKTHURZ
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

Jul 27, 2026

Family Ford of Enfield responded

We’re honored that you’ve relied on us for your Ford fleet for 15 years. It’s great to hear that Agnes’s professional service continues to meet your needs. We look forward to caring for your vehicles in the years ahead.

July 27, 2026

Dealership Rating
Employee Rating

Excellent customer service, I highly recommend them The service department was very professional Agnes and Dave who ran the shuttle are very accommodating to other customers. I highly recommend family Ford More

by stevenperriolat
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

Jul 27, 2026

Family Ford of Enfield responded

Learning that our service department treated you so professionally and that Agnes made your shuttle ride accommodating is wonderful. Thank you for recommending us, and we hope your Ford Explorer continues to run smoothly.

July 22, 2026

Dealership Rating
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Reliable, courteous, reputable, customer and service oriented. Family Ford of Enfid is a great place to buy a vehicle. More

by asilyehslub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

Jul 22, 2026

Family Ford of Enfield responded

Thank you for noting our team’s reliability and courteous service. We’re glad your Ford service visit left a positive impression and appreciate your trust. We look forward to taking care of your vehicle needs in the future.

July 22, 2026

Dealership Rating
Employee Rating

Service is very mediocre. Time to complete work, communication, quality of workmanship ie you always need to check what was done and often bring the vehicle back to finish th More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 23, 2026

Family Ford of Enfield responded

Stan, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 21, 2026

Dealership Rating
Employee Rating

I was able to make an appointment on line which was great. I was greeted warmly when I arrived and taken care of quickly. More

by Thomasroath
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

Jul 21, 2026

Family Ford of Enfield responded

It’s wonderful the online scheduler made booking your Ford Explorer’s appointment so convenient. We’re pleased our team could greet you warmly and handle your service promptly. Please reach out whenever we can assist again.

June 25, 2026

Dealership Rating
Employee Rating

Good mobile service, dependable, courteous,thorough. Family Ford is one of the better Ford garages in the area More

by dkbradway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers

Jun 25, 2026

Family Ford of Enfield responded

Delighted to hear our mobile service for your Ford F-150 was dependable, courteous, and thorough. We’re honored you consider us one of the top Ford garages in the area. We look forward to supporting your F-150 down the road.

June 23, 2026

Dealership Rating
Employee Rating

Was there for one of several Ford recalls. Agnes took the time to research each outstanding recall and gave me an approximate time a fix will be available. This was a quick software update, in More

by BKINNIN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Family Ford of Enfield responded

We appreciate the five-star rating. It’s great that Agnes researched each recall on your Ford and that the software update was completed in under an hour. If you need anything else, please let us know.

June 21, 2026

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Employee Rating

Great dealership, work is always completed on time. Appointments are quick and easy to make. More

by BRIARWOODHOMESINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2026

Family Ford of Enfield responded

Thank you for highlighting how smoothly your Ford Transit-350 service appointments go. We appreciate knowing that scheduling was hassle-free and that work was completed on time. We look forward to keeping your Transit running reliably on each visit.

June 18, 2026

Dealership Rating
Employee Rating

Very easy to deal with . .Things were done in a timely manner Thank you very much Agnes More

by Daniel.Fetko.vai5mm
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

Jun 18, 2026

Family Ford of Enfield responded

Thanks for sharing your experience with your Ford Escape Hybrid. We’re glad Agnes made the process easy and that your service was completed promptly. We appreciate your feedback and look forward to assisting you again.

June 08, 2026

Dealership Rating
Employee Rating

Service got me in and out same day. They were very helpful to me. Thanks More

by wbabbittADT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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