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Keli Morin
Keli Morin at Family Ford of Enfield

Keli Morin

Service Manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.6
241 Reviews
4.6

241 Reviews

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241 Reviews of Keli Morin

October 14, 2026

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Employee Rating

Service was very good! Took care of the recalls and new back brakes. Also flushed our the coolant and changed the air filter. Every one was friendly. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

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Oct 14, 2026

Family Ford of Enfield responded

We’re glad the service on your F-150 went smoothly, from handling the recalls and installing new rear brakes to flushing the coolant and replacing the air filter. Your kind words about our team’s friendliness mean a great deal to us.

October 06, 2026

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Employee Rating

Nice people, was welcomed as soon as I arrived. Work was well explained and wait time estimate was just about right. More

by Jpdearborn24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2026

Family Ford of Enfield responded

Knowing you felt welcomed and that our explanations and wait time estimate met your expectations means a lot to our service team. Thank you for trusting us with your Ford F-150 and for the five-star rating.

September 30, 2026

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My vehicle was repaired and ready in a timely manner. Everyone was very courteous and professional. More

by sgberube
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Service Time
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Recommend Dealer
Yes
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Oct 01, 2026

Family Ford of Enfield responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 28, 2026

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Employee Rating

As always, the maintenance staff is always on top of what my truck needs! Thanks!! More

by cthomaswhitehouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai, Andrew Harris, Steven Burke , Ken Brown

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Jul 28, 2026

Family Ford of Enfield responded

It’s wonderful to hear our maintenance staff continues to anticipate what your Ford F-150 needs. We appreciate your ongoing trust in our team. Andrew and the crew look forward to serving you again.

July 22, 2026

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Employee Rating

Service is very mediocre. Time to complete work, communication, quality of workmanship ie you always need to check what was done and often bring the vehicle back to finish th More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Agnes Pusztai, Andrew Harris , Ken Brown

Print
Jul 23, 2026

Family Ford of Enfield responded

Stan, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 14, 2026

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Employee Rating

Agnus has always been friendly and helpful. She’s my go-to every time I need help. More

by Danajewett25
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai

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May 14, 2026

Family Ford of Enfield responded

We appreciate you sharing that Agnes has become your go-to with her friendly and helpful service. It’s great to know she continues to provide reliable support whenever your Ford F-150 needs assistance.

May 02, 2026

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Excellent service and kept me updated all day. Pick and and return was very efficient. More

by LMOCKALIS
Service Price Transparency
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Recommend Dealer
Yes
Print
May 02, 2026

Family Ford of Enfield responded

Thank you for mentioning the smooth pickup and return of your Ford Explorer. Keli is pleased the updates kept you informed all day. Please reach out anytime we can assist you again.

March 26, 2026

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Employee Rating

Professional, fast to respond, very informative and easy to deal with. Gave options for oil changes More

by Wise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai, Andrew Harris, Steven Burke , Ken Brown

Print
Mar 26, 2026

Family Ford of Enfield responded

Thank you for sharing your positive experience with our team on your Ford F-150. We’re pleased Greg provided clear information and outlined oil change options while keeping everything straightforward. We look forward to supporting your future service needs.

February 14, 2026

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Employee Rating

Thank you for going out of your way to take care of the issue. I had a really appreciate it. Thank you very much for standing bye. More

by raysuedance2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Feb 14, 2026

Family Ford of Enfield responded

We’re pleased Keli and our team could promptly resolve the issue with your Ford. Thank you for sharing your feedback and trusting us with your service needs.

January 29, 2026

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Employee Rating

Honest, direct, and professionals. Willing to work with costumer. Good work ethics and friendly people More

by Mark1a12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai , Ken Brown

Print
Jan 29, 2026

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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