Andrew Harris
Andrew Harris at Family Ford of Enfield

Andrew Harris

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

Contact Me
4.8
39 Reviews

Dealership Experience

8 mos

Industry Experience

5 yrs, 4 mos

4.8

39 Reviews

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39 Reviews of Andrew Harris

July 22, 2026

Dealership Rating
Employee Rating

Reliable, courteous, reputable, customer and service oriented. Family Ford of Enfid is a great place to buy a vehicle. More

by asilyehslub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

Jul 22, 2026

Family Ford of Enfield responded

Thank you for noting our team’s reliability and courteous service. We’re glad your Ford service visit left a positive impression and appreciate your trust. We look forward to taking care of your vehicle needs in the future.

July 22, 2026

Dealership Rating
Employee Rating

Service is very mediocre. Time to complete work, communication, quality of workmanship ie you always need to check what was done and often bring the vehicle back to finish th More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 23, 2026

Family Ford of Enfield responded

Stan, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 20, 2026

Dealership Rating
Employee Rating

Customer service representative Andrew was very helpful and understanding and thorough. He greeted you with a smile More

by LINDALOU4910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2026

Family Ford of Enfield responded

Thank you for letting us know about your visit. We’re glad Andrew’s helpful and thorough approach, along with that welcoming smile, made servicing your Ford Escape a positive experience. We look forward to assisting you again.

July 01, 2026

Dealership Rating
Employee Rating

Great service, I worked with Andrew and he was on top of updating me on every step of the process. I would highly recommend. More

by Jack DeDominicis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Family Ford of Enfield responded

Thank you for trusting us with your Ford F-350 service. We’re glad Andrew kept you informed at every step and appreciate your recommendation. We look forward to helping you again.

June 25, 2026

Dealership Rating
Employee Rating

We love your Service Department. Friendly staff, quality work and the place is spotless! Highly recommended More

by BCSYSPRO
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

Jun 25, 2026

Family Ford of Enfield responded

Great to hear that our service department provided friendly staff, quality work, and a spotless facility for your Ford. Andrew and the rest of our team are thrilled to earn your recommendation. We appreciate you sharing your experience with us.

June 21, 2026

Dealership Rating
Employee Rating

Great dealership, work is always completed on time. Appointments are quick and easy to make. More

by BRIARWOODHOMESINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2026

Family Ford of Enfield responded

Thank you for highlighting how smoothly your Ford Transit-350 service appointments go. We appreciate knowing that scheduling was hassle-free and that work was completed on time. We look forward to keeping your Transit running reliably on each visit.

June 16, 2026

Dealership Rating
Employee Rating

I was happy all the issues were addressed Andrew answered all my questions and concerns More

by nkhomichuk
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

Jun 16, 2026

Family Ford of Enfield responded

We’re happy Andrew and our service team could resolve every concern with your Ford Transit-350. Thank you for letting us answer all of your questions and concerns. We’re here if you need anything else down the road.

June 13, 2026

Dealership Rating
Employee Rating

Long time waiting. Slow with updates. Ford has to long a lead time on parts. 5 weeks and 1 day to fix. More

by nate42
Recommend Dealer
No

Other Employees Tagged: Andrew Harris

Jun 18, 2026

Family Ford of Enfield responded

Thank you for providing this feedback, Nate, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 05, 2026

Dealership Rating
Employee Rating

Andrew is so professional and helpful. Makes it worth coming just for him alone. The facility is clean, friendly, and in a great location. Service was timely. More

by ANDY8864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Family Ford of Enfield responded

We’re delighted Andrew’s professionalism and helpfulness made your visit worthwhile. It’s great the facility’s cleanliness, friendly atmosphere, and location met your expectations. Thank you for trusting us with your GMC Terrain and we look forward to serving you again.

June 05, 2026

Dealership Rating
Employee Rating

I feel like a star whenever I walk onto the sales floor. I'm greeted with hellos and handshakes from a number of salesmen. Then I walk over to the Service Center and once again greeted with smiles and multi More

by thebiga25
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

Jun 05, 2026

Family Ford of Enfield responded

It’s wonderful to know you felt genuinely welcomed on the sales floor and again during your service visit. Our team enjoys creating a friendly atmosphere from the showroom to the service center. Thank you for the top rating and for trusting us with your Ford.

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