Andrew Harris | Page 6

Family Ford of Enfield responded

Yolanda, thank you for your business and this review. We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Family Ford of Enfield responded

Thank you for choosing our service for your Lincoln Nautilus. It’s great to hear Andrew, our technician and our checkout team provided seamless support and had you back on the road in under two hours. We look forward to helping with your oil changes in a few months.

Family Ford of Enfield responded

We’re delighted Andrew’s expertise and efficiency made your Ford Escape service visit a pleasure. Thanks for highlighting his friendly approach. We appreciate your five-star feedback and look forward to your next visit.

Family Ford of Enfield responded

It’s fantastic to hear our front desk and service team were efficient and professional during your Mustang Mach-E service. Thank you for sharing your experience, and we look forward to assisting you with your Mach-E again.

Family Ford of Enfield responded

We’re grateful you noticed our clean facilities and the ease of setting up your appointment with our friendly team. Thank you for trusting us with your Ford Focus and for recognizing our honest estimates and reliable repair work. We enjoy serving our local community and hope to assist you again when needed.

Family Ford of Enfield responded

It’s wonderful to know Andrew and our staff were welcoming to you and your dog during the oil change on your Ford Escape. We’re glad we got you back on the road in under an hour. We look forward to seeing you again.