Viviana Saenz
Service Consultant
Norm Reeves Honda Superstore - Huntington
19131 Beach Blvd
Huntington Beach, CA 92648
240 Reviews
Write a Review240 Reviews of Viviana Saenz
November 14, 2024
Great service. This is the second time I get my car serviced with Benito and he has been extremely helpful and thoughtful as usual. This is the second time I get my car serviced with Benito and he has been extremely helpful and thoughtful as usual. More
Other Employees Tagged: Catherine Schlueter, Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Tony Lagos, Emily Murguia
November 13, 2024
Great, we’re so happy and always bring our vehicles here all the time yes all the time yes More
Other Employees Tagged: Catherine Schlueter, Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Tony Lagos, Emily Murguia
November 12, 2024
Exelente customer service Viviana Sanz is the greatest very friendly and punctual and what my car necessities.... One of the best service that I experienced everyone it's cordial and friendly...and I lov very friendly and punctual and what my car necessities.... One of the best service that I experienced everyone it's cordial and friendly...and I love the chocolate...sincerely Nelida Muro.. More
November 09, 2024
Excellent customer service. Friendly staff. Proactive communication. Easily the best Honda dealership and service center in OC Friendly staff. Proactive communication. Easily the best Honda dealership and service center in OC More
Other Employees Tagged: Jason Ung, Ivette Rodriguez, John Le
November 07, 2024
I like the service and the people there ready nice . That’s why I always take my car to the Honda dealer. Thank you very much That’s why I always take my car to the Honda dealer. Thank you very much More
Other Employees Tagged: Jason Ung, Clayton Einck, Ivette Rodriguez, John Le, Tony Lagos
November 04, 2024
Was good service I like their how they answer questions about the car and advise about the car and advise More
Other Employees Tagged: Clayton Einck, Tony Lagos
November 02, 2024
Over the past years we’ve been very pleased with the service here at our local Honda dealership service here at our local Honda dealership More
Other Employees Tagged: Catherine Schlueter, Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Tony Lagos, Emily Murguia
October 31, 2024
John Le is a spectacular service consultant. He knows how to handle situations and honors his promises and stands behind what he says. He thinks 5 steps ahead as in the instance he knew me wel He knows how to handle situations and honors his promises and stands behind what he says. He thinks 5 steps ahead as in the instance he knew me well enough from our interactions that I would need a ride, which he set up in advance. Furthermore, he knew of my car issue and the large expense that it would take to fix it. In essence, he sought financial assistance on my behalf from Honda main district management where they covered a significant amount. That made me relieved and less stressed over my car issue. In a way, it made me feel as if I was one of those people in the Honda commercials and ads who got help from Honda's "random acts of helpfulness" without being in the commercial. This attests to the truth that Honda and John Le does help their loyal customers and are leaders in the auto industry. Thank you again, John Le and Roxann (district manager)! More
Other Employees Tagged: Clayton Einck, John Le, Tony Lagos
October 28, 2024
Exceptional service, knowledgeable staff, and kept me informed throughout my service process. Overall great dealership. informed throughout my service process. Overall great dealership. More
Other Employees Tagged: Clayton Einck, Benito Torres