Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington
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Viviana Saenz

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.8
240 Reviews
4.8

240 Reviews

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240 Reviews of Viviana Saenz

November 14, 2024

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Employee Rating

Clean and well kept dealership with a great staff. Thank you, For all the years of outstanding service. More

by Davidcurry2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Ung

Nov 14, 2024

Norm Reeves Honda Superstore - Huntington responded

This review makes us so happy, David! It lets us know that we're doing things right and that you're comfortable coming by. When you're ready for another appointment, we'll be glad to see you. Thank you!

November 14, 2024

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Great service. This is the second time I get my car serviced with Benito and he has been extremely helpful and thoughtful as usual. More

by Fabio.Horie
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Recommend Dealer
Yes
Nov 14, 2024

Norm Reeves Honda Superstore - Huntington responded

We welcome you back to our service center, Fabio! Thanks for returning and letting us know that Benito provided you with excellent service once again. Hope to see you next time!

November 13, 2024

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Great, we’re so happy and always bring our vehicles here all the time yes More

by Tundra Pal
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Recommend Dealer
Yes
Nov 13, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty to our dealership! Thanks for putting your trust in us, and we look forward to taking care of your Honda next time.

November 12, 2024

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Exelente customer service Viviana Sanz is the greatest very friendly and punctual and what my car necessities.... One of the best service that I experienced everyone it's cordial and friendly...and I lov More

by Nmuros
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Recommend Dealer
Yes
Nov 13, 2024

Norm Reeves Honda Superstore - Huntington responded

The chocolate is quite the draw, and we're glad that your service appointment for your Honda was also a highlight! Thanks for the compliments for Viviana, and we hope to see you at a future appointment.

November 09, 2024

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Excellent customer service. Friendly staff. Proactive communication. Easily the best Honda dealership and service center in OC More

by Lcamargo_2007
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Recommend Dealer
Yes
Nov 11, 2024

Norm Reeves Honda Superstore - Huntington responded

We're flattered by your compliments! Thanks for the shoutout, and we hope to be able to help you out again. Give us a call!

November 07, 2024

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I like the service and the people there ready nice . That’s why I always take my car to the Honda dealer. Thank you very much More

by Hchi1999
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Recommend Dealer
Yes
Nov 08, 2024

Norm Reeves Honda Superstore - Huntington responded

We value your loyalty! Thanks for bringing your Honda in for service, and we appreciate your glowing review for our staff. See you next time!

November 04, 2024

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Was good service I like their how they answer questions about the car and advise More

by rihabellayyan
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Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Tony Lagos

Nov 04, 2024

Norm Reeves Honda Superstore - Huntington responded

Answering your service questions is a part of our service routine, rihabellayyan! We're glad that your service advisor took the time to explain everything to you. Thank you for stopping by, and we'll be happy to help you out again!

November 02, 2024

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Over the past years we’ve been very pleased with the service here at our local Honda dealership More

by barbwbruin
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Recommend Dealer
Yes
Nov 04, 2024

Norm Reeves Honda Superstore - Huntington responded

We're truly appreciative of your loyalty to our dealership, Barb! Thank you for stopping by with your Honda, and we look forward to your return.

October 31, 2024

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John Le is a spectacular service consultant. He knows how to handle situations and honors his promises and stands behind what he says. He thinks 5 steps ahead as in the instance he knew me wel More

by BTNUSA
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Recommend Dealer
Yes
Oct 31, 2024

Norm Reeves Honda Superstore - Huntington responded

What a wonderful review, BTNUSA! John and Roxann will be so pleased to hear this, and we're so glad that he could go the extra mile to get your Honda the service it needed. He even looked for financial assistance for the more significant repairs. That's what we call service. Thank you, and we look forward to serving you again!

October 28, 2024

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Employee Rating

Exceptional service, knowledgeable staff, and kept me informed throughout my service process. Overall great dealership. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Benito Torres

Oct 28, 2024

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you've been satisfied with your service for your Honda, Victor! That's great that you were informed during your service visit. Thanks for letting us know, and we hope to work with you in the future!

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