Vitaly Gurvich
Vitaly Gurvich at Koons Westminster Toyota

Vitaly Gurvich | Page 2

Finance Director

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.3
36 Reviews
4.3

36 Reviews

Write a Review

36 Reviews of Vitaly Gurvich

June 11, 2021

Dealership Rating
Employee Rating

Bought 2006 tacoma on 6/9. Better experience than most dealers. Financing guy pleasant and efficient. Jason was easy to deal with. You should have mentioned the frame had been replaced due to recall. More

by clrlynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: jason matos

Jun 11, 2021

Koons Westminster Toyota responded

Thank you for sharing this feedback about your recent purchase. I'm glad to hear that our service stood out to you but apologize that we didn't mention the frame replacement. If you have any questions that I can assist with, please don't hesitate to give me a call. Vitaly Gurvich - General Manager - 410-876-6400

August 19, 2020

Dealership Rating
Employee Rating

Very dishonest and unethical! Will not stand behind their word will refuse to talk with you if they feel it’s not their problem, GM very unprofessional as well as his cars sales manager. Plenty of other deal More

by Andrewcarson27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ron Howard, Jay Badiang

Aug 19, 2020

Koons Westminster Toyota responded

Andrew - It's hard to see this feedback as we expect our guests to be treated with transparent service. I understand that we've lost your business, but we are going to look into what happened here so we can take the appropriate actions. Please reach out if you would like to discuss this further.

Aug 19, 2020

Andrewcarson27 responded

I have been in contact many times and was told to seek legal advice from the GM after sending him a email asking him to reach out to me! I was misled lied to and door was slammed in my face! I find it to be very disrespectful and unacceptable how business is done here! If you have a good fix for the problems I have had here you can contact me but I am done reaching out to a place that shows no interest in fixing the problem.

October 30, 2018

Dealership Rating
Employee Rating

Smooth and easy Shopping for new vehicle can be really stressful. Eugene was so patient. When we changed our minds a couple of times, he did not lose his cool his a More

by Happy2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eugene Bush

Oct 30, 2018

Koons Westminster Toyota responded

It makes our day to know that our customers are leaving our dealership happy! It's fantastic that Eugene worked with you to find the car that best meets your needs. Thank you for your five star review of Koons Westminster Toyota!

June 19, 2018

Dealership Rating
Employee Rating

Originally wrote a bad review I initially wrote a bad rating for this dealership but after FINALLY coming to an agreement I can accept I have to say I am impressed with how hard More

by saltsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 31, 2017

Dealership Rating
Employee Rating

2018 great deals Bob Erwin was great assisting me with my purchase of a 2018 RAV4, he was persistent and continued to help until I found the vehicle that best suited m More

by Sims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 31, 2017

Dealership Rating
Employee Rating

Great car buying experience! I had a very memorable car buying experience here and I have already shared with my friends and family. Joshua was very patient, professional, and pr More

by DSampson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Voelkel , Joshua Ageloff

March 31, 2017

Dealership Rating
Employee Rating

Buy New Rav4 Was the best experience we have had buying a car. Eugene went above and beyond to help us get the car that we wanted, we made drive test of Rav4, talk More

by albert3162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eugene

Apr 05, 2017

Koons Westminster Toyota responded

Thanks for the review!

March 30, 2017

Dealership Rating
Employee Rating

Quick,professional,easy Was the best experience we have had buying a car. We had a trade involved process was very smooth and the guys made the transition very easy. Steve we More

by Dancergrlbnh04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Zwobot

Apr 05, 2017

Koons Westminster Toyota responded

Thanks for the review!

March 30, 2017

Dealership Rating
Employee Rating

Great experience This was a great experience Mr Yelton explained all the steps in a manner of facts making it easier for me to get the whole picture and voice any ques More

by Kamau25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kory Yelton

Apr 05, 2017

Koons Westminster Toyota responded

Thanks for the review!

March 25, 2017

Dealership Rating
Employee Rating

outstanding Thank you very much for excellent service you people know what an appointment is,I was done within an an hour. The whole process was streamlined with More

by johnk06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kory Yelton

Mar 28, 2017

Koons Westminster Toyota responded

Thanks for the review!

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