Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton

Victor Rivera

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
347 Reviews
4.9

347 Reviews

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347 Reviews of Victor Rivera

March 24, 2026

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Great service, excellent advisor, fair price and very trustworthy dealership!!! I highly recommend this pace for service! More

by Dbcummins3
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2026

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback for Victor! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

March 23, 2026

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Outstanding service! The dealership team was attentive, professional, and made the entire process hassle-free. Everything was handled efficiently, and I truly felt valued More

by gopi
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Recommend Dealer
Yes
Mar 24, 2026

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

March 07, 2026

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Victor Rivera is great to work with. Courtsey staff and can get an appointment in a timely manner. More

by cassie_m_cole
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2026

Mercedes-Benz of Princeton responded

Thank you for your fantastic 5-star review and for giving our service team such a high rating! Wishing you safe travels, and we look forward to assisting you again soon! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

February 22, 2026

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Always professional service and quality workmanship! Good communication on what’s needed for safe and reliable driving. More

by vics1225
Service Price Transparency
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Recommend Dealer
Yes
Feb 26, 2026

Mercedes-Benz of Princeton responded

We’re thrilled to hear you had a great experience with the Mercedes-Benz of Princeton service team! Wishing you safe and enjoyable drives — we look forward to seeing you again soon! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

February 22, 2026

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Very pleased Victor is excellent never had problem with him he always took care of me and I trust him More

by emil.nader
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Recommend Dealer
Yes
Feb 26, 2026

Mercedes-Benz of Princeton responded

Thank you for your stellar review! We truly appreciate your business and are excited to assist with any questions you have about your Mercedes-Benz. Thank you for choosing Mercedes-Benz of Princeton! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

February 19, 2026

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Thank you, Victor Rivera, for first class service and communication, as always. Thank you, Brian McCoy, for saving me an intermediate service when I read the engine lights wrong. And thank you, Rachel a More

by Chris M.
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Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy

Feb 19, 2026

Mercedes-Benz of Princeton responded

Chris- Thank you for the kind words about Victor, Brian, Rachel, and Maria. We truly appreciate you recognizing the team’s effort and professionalism — that means a great deal to all of us. We did notice the 1-star rating attached to your review and just wanted to confirm whether that was intentional. Your comments reflect a very positive experience, so we want to be sure the rating accurately represents your visit. If the rating was submitted in error, DealerRater does allow updates, and we’d be grateful if you adjusted it to reflect your experience. If there’s anything we missed or could have done better, please don’t hesitate to reach out directly — we’re always striving to improve. Thank you, Robert

Feb 19, 2026

Chris M. responded

Definitely unintentional - sorry. Was just looking at the wrong extreme, which I have updated accordingly.

February 19, 2026

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Excellent service. The staff is professional, polite, and courteous. I give Mercedes Benz of Princeton two thumbs up. More

by marioigautier
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Recommend Dealer
Yes
Feb 26, 2026

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz service experience with Victor was a great success! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

February 15, 2026

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Mercedes Benz of Princeton is a reliable trust worth dealership. We have been going for years along with some relatives. Victor in service is AMAZING. More

by Markcsorgo217
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ruebon

Feb 18, 2026

Mercedes-Benz of Princeton responded

Thanks for your amazing review. It is a pleasure to hear that you had a great five star experience with our service center. Please do not hesitate to reach out with any questions, comments, or concerns!~ Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

February 15, 2026

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Victor is fabulous as usual! He always goes the extra mile. The process was seamless, and he provided updates. More

by JD
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Service Time
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Recommend Dealer
Yes
Feb 18, 2026

Mercedes-Benz of Princeton responded

Thank you for sharing your five-star service review with us! It's wonderful to hear that Victor provided you with an exceptional experience and made your service process easy. Thank you for your continued business and we look forward to seeing you again! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

February 14, 2026

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The dealership is clean and accommodating the service took a while but if you stay with your vehicle Mercedes of Princeton is a great place to get your car serviced. More

by kyleflit40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

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