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Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton

Victor Rivera

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
337 Reviews
4.9

337 Reviews

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337 Reviews of Victor Rivera

February 09, 2026

Dealership Rating
Employee Rating

Not up to part for a luxury car dealer ship. Also they are not pleasant More

by feina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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February 09, 2026

Dealership Rating
Employee Rating

My service advisor Victor Rivera is the best. Patient, courteous and explaind everything. It's always nice working with him More

by crsjan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arno Orsini, Linda Tague

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Feb 11, 2026

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz service & sales experience were a great success! Thank you so much for the kind review — it truly means a lot to us! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

January 28, 2026

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Employee Rating

The customer service was great and the service was very fast. My car got finished in no time! More

by Oniwilliams85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2026

Mercedes-Benz of Princeton responded

We are thrilled to hear that you had a great experience working Robert, Victor, and the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

January 26, 2026

Dealership Rating
Employee Rating

From the moment I drove in to service area it was excellent. The girls at the desk, 5 stars. Victor & the concierge’s.were Amazing !! More

by tefkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The two girls at the service desk were very professional, friendly and Helpful 5stars

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Jan 28, 2026

Mercedes-Benz of Princeton responded

Your amazing 5 star review for Victor means so much to us! We are very pleased that everything went smoothly!!! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

January 17, 2026

Dealership Rating
Employee Rating

Overall experience was excellent. Victor Rivera is pleasant and very professional. All requested services were performed. More

by james.sheerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Mercedes-Benz of Princeton responded

Thank you for taking the time to write this review! Our team is dedicated to providing the best possible experience for our customers. We truly appreciate your recommendation and look forward to working with you again soon! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

January 15, 2026

Dealership Rating
Employee Rating

Thank you for the quality of the service and assistance with loaner/pickup of vehicle. More

by pscaturro27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

January 13, 2026

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Employee Rating

I always get great service from this dealership. Victor Rivera has been my service advisor and he does a great job explaining what needs to be done and getting the work completed as quickly as poss More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Mercedes-Benz of Princeton responded

We’re so happy to hear your Mercedes-Benz is back on the road again! Thank you for the wonderful review for Victor— we truly appreciate it! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

January 08, 2026

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Employee Rating

Great service - quick turnaround and the car was returned with a complete cleaning. Thanks folks More

by Agoehry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Thibault

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Jan 20, 2026

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

January 04, 2026

Dealership Rating
Employee Rating

The staffing is efficient and knowledgeable . Car was ready as promised. Transport to residence was excellent .. This service was like previous ones excellent . More

by bitbri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2026

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager 📧rlisi@mbprinceton.com

December 23, 2025

Dealership Rating
Employee Rating

I am always provided by excellent service and Victor is amazing. I never worry about anything at all. More

by Janet.morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 29, 2025

Mercedes-Benz of Princeton responded

We’re so happy to hear your Mercedes-Benz is back on the road again! Thank you for the wonderful review — we truly appreciate it! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

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