Victor Rivera | Page 35

Mercedes app for remote start Robert Lisi was able to communicate with Mercedes to get the problem resolved. No other person was able to help. Robert was very professional and di Robert Lisi was able to communicate with Mercedes to get the problem resolved. No other person was able to help. Robert was very professional and diligent in solving the problem. More

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Great Dealership I have been buying cars from Princeton Mercedes for the last 10 years. This is my 3rd car from the same dealership and I never found a reason to go an I have been buying cars from Princeton Mercedes for the last 10 years. This is my 3rd car from the same dealership and I never found a reason to go anywhere else. What I like is the impeccable customer service and the friendly atmosphere combined with a high level of professionalism. My sales person all 3 times was Tom Knoblock Jr who shines in his job. Victor Riviera in the Service department has been servicing my cars for 10 years and I regard him the best in the area. More

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Best of the best This has been my go-to dealer for over a decade. Paul Lai is top notch. These folks meet high expectations every time - a rare thing these days. This has been my go-to dealer for over a decade. Paul Lai is top notch. These folks meet high expectations every time - a rare thing these days. More

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Always a pleasure dealing with Mercedes-Benz of Princeton!! Victor Rivera provides excellent service and is always a pleasure to deal with. This is an excellent dealership with high standards and great custome Victor Rivera provides excellent service and is always a pleasure to deal with. This is an excellent dealership with high standards and great customer service. More

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Service -A1 I scheduled service for me to drop off my car in the morning and pick it up after work. I was in and out quickly, my car was clean and everyone was f I scheduled service for me to drop off my car in the morning and pick it up after work. I was in and out quickly, my car was clean and everyone was friendly and helpful. Thank you Victor and your team at Mercedes!! More

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Service "B" Excellent customer service and timely competition of service. Service Advisor Victor was very helpful and friendly. Waiting to see the Advisor was ver Excellent customer service and timely competition of service. Service Advisor Victor was very helpful and friendly. Waiting to see the Advisor was very minimum and waiting area was clean. More

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Purchased a new E450 Coupe, experience outstanding. Doug Greces is my sales manager, dealt with him for a number of years. Very positive experience. Robrt Lisi was introduced to me to help me with the E Doug Greces is my sales manager, dealt with him for a number of years. Very positive experience. Robrt Lisi was introduced to me to help me with the E450's bells and whistles. He was patient, and thorough. I have contacted him 3-4 times since delivery to reinforce how to do or change systems, lighting, adjustments, etc. His knowledge is excellent. More

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Excellent Sales Experience and Customer Support Staff I can’t begin to share my personal experience with Mercedes Benz of Princeton. I am a returning 4 time customer of Mercedes Benz of Princeton and hav I can’t begin to share my personal experience with Mercedes Benz of Princeton. I am a returning 4 time customer of Mercedes Benz of Princeton and have nothing but great things to say about this dealership. From the moment you walk in you are greeted cordially weigh no pressure from Sales. They take their time to answer your questions and take you for a test drive if you should happen to ask for one. I have been dealing with Tom Trovas for quite some time and every time I am ready for another lease I end up driving away with a new car. I have had nothing but great experiences with him. This time around I had my first experience with Robert Lisi and I must also say that my first impression of him was WOW this guy really knows his cars and the features specific to your vehicle. He took his time explaining the features and even told me that I could come back to the dealership for assistance at any time. Great person and very knowledgeable. Last but not least I would also like to give great xxxxxxto my Service Advisor Victor Rivera, This man is in a league of his own. Full of knowledge, very professional and always available to answer questions and provide you with a great customer experience. More

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2019 Leased Mercedes In the past, I purchased a pre-owned Mercedes and a loaner. This year, due to Alex Sharpain's knowledge and expertise, I saw the logic of leasing my In the past, I purchased a pre-owned Mercedes and a loaner. This year, due to Alex Sharpain's knowledge and expertise, I saw the logic of leasing my first car and Mercedes. Thanks Alex, I love my new Mercedes Benz! More

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They Can Do Better My first experience with them was the first week of this month and it was good. My second experience last week was very disappointing. There needs to My first experience with them was the first week of this month and it was good. My second experience last week was very disappointing. There needs to be a major improvement on their customer service and communication for some individuals. If you decide to go there ask for DOUGLAS PARK he is top notch and has 30 plus years of experience More

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