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Tyler Howey
Tyler Howey at Gordie Boucher Ford Lincoln of West Bend
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Tyler Howey

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.3
27 Reviews
4.3

27 Reviews

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27 Reviews of Tyler Howey

February 15, 2025

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Employee Rating

Great service, great communication. Kept us updated and helped get my wife to and from work. More

by CRUDOLFDC
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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February 11, 2025

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Great service department. My car was finished in less than the estimated time, and the work was completed satisfactorily. More

by MHERR
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 12, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. Tyler and our team appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

January 11, 2025

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Employee Rating

This dealership I go out of my way to get service. They have great customer service, refreshments and snacks while you wait and a very nice work area or relax area with TV, your choice. They will More

by huntfinancialplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Barb Sauer, Angie Heyse, Ashley Bales, Jacob Wilson, Roy Herbert

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Jan 12, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

December 18, 2024

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Very good service even though I didn’t have an appointment they got me in and done More

by Joe.gormley
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Joe, thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379

December 14, 2024

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Employee Rating

Terrible service. Ignore's my phone calls and put me on hold for 10 minutes. Horrible customer service. More

by PPORTERHOUSE1
Recommend Dealer
No

Other Employees Tagged: Tyler Howey

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Dec 18, 2024

Gordie Boucher Ford Lincoln of West Bend responded

We apologize for the experience you've had and the issues with communication. It's obviously not how we want this process to go for our customers. Can you please provide the contact information used for this purchase in order for us to look into this? We look forward to hearing from you soon. Joe Hohmann Service Manager 262-338-3379

December 10, 2024

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Employee Rating

Totally did not live up to my expectations in more ways than none! Poor communication on their part. More

by SMYRHUM.MARSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Hohmann, Chris Flynn

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Dec 13, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Hohmann Service Manager 262-338-3379

November 07, 2024

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Employee Rating

Always friendly and professional. I can arrive 15 - 20min early and work remotely in their customer waiting area with Free Wi-Fi. Complimentary coffee and snacks. Great experience. More

by JEFF.TRUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Barb Sauer, Angie Heyse, Ashley Bales, Jacob Wilson

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Nov 11, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Jeff, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

October 31, 2024

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Employee Rating

Everyone is courteous and respectful. I don't like the fact that separate appointments are always required to get additional work done when other potential problems are discovered, which More

by jflehnerz
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barb Sauer, Angie Heyse

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Nov 01, 2024

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

October 26, 2024

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Employee Rating

I was checked in quickly and my vehicle was done quicker than they said. Everyone including the guy that moves the cars and cashier were very nice to me and my dog. More

by MarnaK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Older guy who moves cars ( accent) and the wonderful Asian lady who checked me out

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Oct 27, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

October 23, 2024

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Employee Rating

Easy to get appointments. Nice people and waiting area. Kept me updated during the appointment More

by Mike T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Heyse

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Oct 24, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

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