Tyge Anderson | Page 4

It's excellent with handling customers and with there work too. I can refer them to some customers work too. I can refer them to some customers More

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My Pruis battery (not the hybrid battery, but the small one that controls the dashboard) needed to be replaced. After it was replaced, many of the controls on the dashboard, including the date and calendar one that controls the dashboard) needed to be replaced. After it was replaced, many of the controls on the dashboard, including the date and calendar, were incorrect. A person I spoke with later said the service people did not know how to reset these things. A couple of months later, the replaced battery (under warranty) also went kaput. Toyota of McKinney replaced it. Afterwards, a window control did not work, and my side sensors did not work. When I took my car in to have the sensors looked at, I was told it would cost $179 for the service department to look at it, and $399 to replace (I supposed each one...there were four of them not working). Being retired, and unable to afford such an expense, I just said, no thanks. My husband then started researching, and the entire problem was that these things were not reset by the service department. I could have been out major $$ if my husband had not figured this out and reset these issues himself. I generally love Toyota of McKinney, but I hope management will provide some training to their service people on how to reset a hybrid cars when a battery is replaced. By the way, I love how friendly the greeters are, especially Robert. More

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I always receive very professional and fast service every time. I wouldn’t go anywhere else. time. I wouldn’t go anywhere else. More

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Once again I was blown away by the service at this dealership!! I am on my third ease with Pat Lobb"s, and my second with George Mogollon, and I couldn't be happier. I suspect George treats every cust dealership!! I am on my third ease with Pat Lobb"s, and my second with George Mogollon, and I couldn't be happier. I suspect George treats every customer with dignity and respect, but I wouldn't be surprised to hear that they all walk out of his office feeling like personal friends. George exudes a rare warmth and sincerity, a subtle humor, and an unmistakable integrity. His follow up after the sale makes me feel cared for. He is a gentleman in every sense of the word, and as long as he continues to work I will deal with nobody else. Thank you George - It was a real pleasure doing business with you once again! Kathy G. More

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The service team responded quickly when I reached out with questions. They completed the work on my truck within the timeframe they provided. with questions. They completed the work on my truck within the timeframe they provided. More

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From the start I had nothing but excellent service from my Service Rep. - Tige. He got me set up quickly and we even had a nice personal conversation. The service was very fast and when I got my car, Ti my Service Rep. - Tige. He got me set up quickly and we even had a nice personal conversation. The service was very fast and when I got my car, Tige went over what the car could/should need in the near future. More

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Its always a pleasant experience. No exceptions this time. Great customer service and fast turnaround. No exceptions this time. Great customer service and fast turnaround. More

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A pleasant experience - they present the facts and I make the decisions. Professional and competent. the decisions. Professional and competent. More

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Ty was very personable and professional. My car was ready to go in less than an hour! My car was ready to go in less than an hour! More

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Everyone I have dealt with has been extremely pleasant and helpful. I’m glad I drove the extra miles to do business with Pat Lobb Toyota and helpful. I’m glad I drove the extra miles to do business with Pat Lobb Toyota More

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