Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.7
250 Reviews
4.7

250 Reviews

Write a Review

250 Reviews of Tristian Rivas

October 14, 2025

Dealership Rating
Employee Rating

I love this dealership it’s so neat and everyone is so helpful and kind More

by Lizmarinara1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your visit sounds like a front-row seat at the “awesome dealership festival”! The team’s help and kindness are the main event, and we love that the neat atmosphere made your experience even brighter. Can’t wait to welcome you back for the next round of fun!

October 07, 2025

Dealership Rating
Employee Rating

They are just so friendly, kind, on time, easy to work with. The place just feels happy. More

by mikiclement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Roye, Curtis Williams

Report | Print
Oct 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Miki, your review is like a little ray of sunshine! ☀️ We’re so glad our team made your visit cheerful, smooth, and bright. Thanks for spreading the happy vibes! We'll be here for all your future needs.

September 19, 2025

Dealership Rating
Employee Rating

Nicholas Bulleaud was so helpful and kind. Exceptional service, quick turnaround and honest pricing. Highly recommend! More

by penny1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 19, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Penny, thank you for the kind words about Nicholas! Quick service and fair pricing are exactly what we aim for, so it’s great to know we delivered. Next time you’re in, feel free to check out our parts and gear boutique. It’s a fun spot to explore accessories that can make your ride even more “you.”

September 19, 2025

Dealership Rating
Employee Rating

They, especially Tristian, are always so helpful and kind and always make sure I know what’s going on with my vehicle. More

by Lizmarinara1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Tristan sounds like the perfect ringmaster, making sure the show runs smoothly and you’re always in the know. We’ll make sure he gets the spotlight he deserves.

September 18, 2025

Dealership Rating
Employee Rating

Service manager was polite. He worked expeditiously to change the oil. The experience was positive More

by thehappyjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 19, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your thoughtful review! We’re glad to hear your service manager took care of you promptly and that the visit went smoothly. We’d love to know what we could do to make your next visit worthy of a fifth star. Your feedback helps us keep improving.

September 18, 2025

Dealership Rating
Employee Rating

I have been using Norm Reeves Service since before it was Norm Reeves. Tristan Rivas has been a wonderful service advisor throughout the years always taking care of me and my vehicles. I appreciate the consi More

by autinl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Report | Print
Sep 19, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It's wonderful to hear how Tristian has consistently taken care of you and your vehicles over the years. Having customers like you stick with us means the world to our team. We’ll keep providing the attentive service you’ve come to expect each time you visit.

September 15, 2025

Dealership Rating
Employee Rating

Very friendly environment thr Advisor made sure I understood anything that was being dont to my car or wanted to be done. More

by Rileydurrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Lindley, Michael Wright, Nate Franklin, Rhett Valentine, Richard Sanchez

Report | Print
Sep 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Friendly environment? Check! ✅ Advisor guidance? Double check! ✅ We’re so glad the team made your service experience easy and comfortable.

September 11, 2025

Dealership Rating
Employee Rating

I have owned my car for approximately 4 years and I'm extremely happy that I chose a H More

by Egonzales6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Four years and still happy! That’s the long-haul love we aim for. Tristian will be proud to hear he helped make your ownership a great one. Thanks for sticking with us and for the kind words.

September 09, 2025

Dealership Rating
Employee Rating

Regrettably, we no longer have trust in the words or work performed by the service center customer service agent and manager. Their dialouge and actions regarding their recommended maintenance on our CRV has More

by Creaves0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Sep 09, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We truly value the trust our customers place in us and strive to offer tailored recommendations that meet their needs. We apologize for the lack of dialogue during your recent experience. We're concerned by your review and would like to speak with you to learn more about what happened. Please contact Richard Meneely, our Fixed Operations Manager, at richard.meneely@normreeves.com with more details about what occurred. Thank you, and we hope to take steps to regain your trust. 

September 05, 2025

Dealership Rating
Employee Rating

Great dealership,awesome staff,great prices,great service dept. It's aways very clean and neat. More

by andre1660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Great to hear, Andre! Sounds like we got the whole package right for you. We’ll keep the staff and service at the same level so your next visit is equally positive. Thanks for the recommendation.

1
2
...
25

Dealership Inventory (638 Vehicles)

used 2017 Honda HR-V car, priced at $16,629
2017 Honda HR-V
used
Modern Steel Metallic exterior
CVT
Front-wheel Drive
$16,629
View Details
new 2026 Honda Civic Hybrid car, priced at $29,945
2026 Honda Civic Hybrid
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
$29,945
View Details
new 2026 Honda HR-V car, priced at $28,950
2026 Honda HR-V
new
Milano Red exterior
CVT
Front-wheel Drive
$28,950
View Details
new 2026 Honda Civic Hybrid car, priced at $29,490
2026 Honda Civic Hybrid
new
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive
$29,490
View Details
used 2012 BMW 128 car, priced at $8,002
2012 BMW 128
used
Alpine White exterior
Automatic
Rear-wheel Drive
$8,002
View Details
new 2026 Honda Civic Hybrid car, priced at $29,490
2026 Honda Civic Hybrid
new
Rallye Red exterior
CVT
Front-wheel Drive
$29,490
View Details
View All Inventory