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Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
253 Reviews
4.7

253 Reviews

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253 Reviews of Tristian Rivas

October 21, 2025

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Employee Rating

Courteous staff and waving room is always neat and comfortable. Snack bar has a good variety More

by teristurn2
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Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Now that’s our kind of comfort stop, Teri! A clean, cozy waiting area and a snack bar that hits the spot make car care feel like a coffee break instead of a chore. Thanks for noticing the little details that make a big difference!

October 19, 2025

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I do not have anything to say about this dealer that would be of any help More

by mcnameej
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 20, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi, we’re sorry to hear your experience didn’t leave a positive impact. We truly value every opportunity to learn from our guests and want to understand what could have made your visit better. Please contact Richard Meneely at richard.meneely@normreeves.com so we can work to improve moving forward.

October 17, 2025

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Employee Rating

Tristian greeted me promptly to get me checked in for an oil change and tire rotation. He reviewed the process and gave me what turned out to be a very good estimate of my wait time. I received periodic upd More

by tjgriffith43
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Oct 20, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Tristian keeps the service lane ticking like a fine-tuned watch, every detail turning in perfect sync. From check-in to completion, each moment ran on precision and care. That kind of timing makes maintenance feel effortless.

October 14, 2025

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I love this dealership it’s so neat and everyone is so helpful and kind More

by Lizmarinara1111
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your visit sounds like a front-row seat at the “awesome dealership festival”! The team’s help and kindness are the main event, and we love that the neat atmosphere made your experience even brighter. Can’t wait to welcome you back for the next round of fun!

October 07, 2025

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They are just so friendly, kind, on time, easy to work with. The place just feels happy. More

by mikiclement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Roye, Curtis Williams

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Oct 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Miki, your review is like a little ray of sunshine! ☀️ We’re so glad our team made your visit cheerful, smooth, and bright. Thanks for spreading the happy vibes! We'll be here for all your future needs.

September 19, 2025

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Nicholas Bulleaud was so helpful and kind. Exceptional service, quick turnaround and honest pricing. Highly recommend! More

by penny1972
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Workmanship
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Recommend Dealer
Yes
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Sep 19, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Penny, thank you for the kind words about Nicholas! Quick service and fair pricing are exactly what we aim for, so it’s great to know we delivered. Next time you’re in, feel free to check out our parts and gear boutique. It’s a fun spot to explore accessories that can make your ride even more “you.”

September 19, 2025

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They, especially Tristian, are always so helpful and kind and always make sure I know what’s going on with my vehicle. More

by Lizmarinara1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Tristan sounds like the perfect ringmaster, making sure the show runs smoothly and you’re always in the know. We’ll make sure he gets the spotlight he deserves.

September 18, 2025

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Service manager was polite. He worked expeditiously to change the oil. The experience was positive More

by thehappyjones
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 19, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your thoughtful review! We’re glad to hear your service manager took care of you promptly and that the visit went smoothly. We’d love to know what we could do to make your next visit worthy of a fifth star. Your feedback helps us keep improving.

September 18, 2025

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I have been using Norm Reeves Service since before it was Norm Reeves. Tristan Rivas has been a wonderful service advisor throughout the years always taking care of me and my vehicles. I appreciate the consi More

by autinl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Sep 19, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It's wonderful to hear how Tristian has consistently taken care of you and your vehicles over the years. Having customers like you stick with us means the world to our team. We’ll keep providing the attentive service you’ve come to expect each time you visit.

September 15, 2025

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Employee Rating

Very friendly environment thr Advisor made sure I understood anything that was being dont to my car or wanted to be done. More

by Rileydurrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Lindley, Michael Wright, Nate Franklin, Rhett Valentine, Richard Sanchez

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Sep 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Friendly environment? Check! ✅ Advisor guidance? Double check! ✅ We’re so glad the team made your service experience easy and comfortable.

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