Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
251 Reviews
4.7

251 Reviews

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251 Reviews of Tristian Rivas

October 17, 2025

Dealership Rating
Employee Rating

Tristian greeted me promptly to get me checked in for an oil change and tire rotation. He reviewed the process and gave me what turned out to be a very good estimate of my wait time. I received periodic upd More

by tjgriffith43
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

October 14, 2025

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Employee Rating

I love this dealership it’s so neat and everyone is so helpful and kind More

by Lizmarinara1111
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your visit sounds like a front-row seat at the “awesome dealership festival”! The team’s help and kindness are the main event, and we love that the neat atmosphere made your experience even brighter. Can’t wait to welcome you back for the next round of fun!

October 07, 2025

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They are just so friendly, kind, on time, easy to work with. The place just feels happy. More

by mikiclement
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Recommend Dealer
Yes

Other Employees Tagged: Greg Roye, Curtis Williams

Oct 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Miki, your review is like a little ray of sunshine! ☀️ We’re so glad our team made your visit cheerful, smooth, and bright. Thanks for spreading the happy vibes! We'll be here for all your future needs.

September 19, 2025

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Nicholas Bulleaud was so helpful and kind. Exceptional service, quick turnaround and honest pricing. Highly recommend! More

by penny1972
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Recommend Dealer
Yes
Sep 19, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Penny, thank you for the kind words about Nicholas! Quick service and fair pricing are exactly what we aim for, so it’s great to know we delivered. Next time you’re in, feel free to check out our parts and gear boutique. It’s a fun spot to explore accessories that can make your ride even more “you.”

September 19, 2025

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They, especially Tristian, are always so helpful and kind and always make sure I know what’s going on with my vehicle. More

by Lizmarinara1111
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Recommend Dealer
Yes
Sep 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Tristan sounds like the perfect ringmaster, making sure the show runs smoothly and you’re always in the know. We’ll make sure he gets the spotlight he deserves.

September 18, 2025

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Service manager was polite. He worked expeditiously to change the oil. The experience was positive More

by thehappyjones
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Recommend Dealer
Yes
Sep 19, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your thoughtful review! We’re glad to hear your service manager took care of you promptly and that the visit went smoothly. We’d love to know what we could do to make your next visit worthy of a fifth star. Your feedback helps us keep improving.

September 18, 2025

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I have been using Norm Reeves Service since before it was Norm Reeves. Tristan Rivas has been a wonderful service advisor throughout the years always taking care of me and my vehicles. I appreciate the consi More

by autinl
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Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Sep 19, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It's wonderful to hear how Tristian has consistently taken care of you and your vehicles over the years. Having customers like you stick with us means the world to our team. We’ll keep providing the attentive service you’ve come to expect each time you visit.

September 15, 2025

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Very friendly environment thr Advisor made sure I understood anything that was being dont to my car or wanted to be done. More

by Rileydurrell
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Recommend Dealer
Yes
Sep 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Friendly environment? Check! ✅ Advisor guidance? Double check! ✅ We’re so glad the team made your service experience easy and comfortable.

September 11, 2025

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I have owned my car for approximately 4 years and I'm extremely happy that I chose a H More

by Egonzales6
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Recommend Dealer
Yes
Sep 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Four years and still happy! That’s the long-haul love we aim for. Tristian will be proud to hear he helped make your ownership a great one. Thanks for sticking with us and for the kind words.

September 09, 2025

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Regrettably, we no longer have trust in the words or work performed by the service center customer service agent and manager. Their dialouge and actions regarding their recommended maintenance on our CRV has More

by Creaves0
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Recommend Dealer
No
Sep 09, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We truly value the trust our customers place in us and strive to offer tailored recommendations that meet their needs. We apologize for the lack of dialogue during your recent experience. We're concerned by your review and would like to speak with you to learn more about what happened. Please contact Richard Meneely, our Fixed Operations Manager, at richard.meneely@normreeves.com with more details about what occurred. Thank you, and we hope to take steps to regain your trust. 

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