Tristian Rivas

Norm Reeves Honda Superstore North Richland Hills responded

Penny, thank you for the kind words about Nicholas! Quick service and fair pricing are exactly what we aim for, so it’s great to know we delivered. Next time you’re in, feel free to check out our parts and gear boutique. It’s a fun spot to explore accessories that can make your ride even more “you.”

Norm Reeves Honda Superstore North Richland Hills responded

Tristan sounds like the perfect ringmaster, making sure the show runs smoothly and you’re always in the know. We’ll make sure he gets the spotlight he deserves.

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your thoughtful review! We’re glad to hear your service manager took care of you promptly and that the visit went smoothly. We’d love to know what we could do to make your next visit worthy of a fifth star. Your feedback helps us keep improving.

Norm Reeves Honda Superstore North Richland Hills responded

It's wonderful to hear how Tristian has consistently taken care of you and your vehicles over the years. Having customers like you stick with us means the world to our team. We’ll keep providing the attentive service you’ve come to expect each time you visit.

Norm Reeves Honda Superstore North Richland Hills responded

Friendly environment? Check! ✅ Advisor guidance? Double check! ✅ We’re so glad the team made your service experience easy and comfortable.

Norm Reeves Honda Superstore North Richland Hills responded

Four years and still happy! That’s the long-haul love we aim for. Tristian will be proud to hear he helped make your ownership a great one. Thanks for sticking with us and for the kind words.

Norm Reeves Honda Superstore North Richland Hills responded

We truly value the trust our customers place in us and strive to offer tailored recommendations that meet their needs. We apologize for the lack of dialogue during your recent experience. We're concerned by your review and would like to speak with you to learn more about what happened. Please contact Richard Meneely, our Fixed Operations Manager, at richard.meneely@normreeves.com with more details about what occurred. Thank you, and we hope to take steps to regain your trust. 

Norm Reeves Honda Superstore North Richland Hills responded

Great to hear, Andre! Sounds like we got the whole package right for you. We’ll keep the staff and service at the same level so your next visit is equally positive. Thanks for the recommendation.

Norm Reeves Honda Superstore North Richland Hills responded

Think of Tristian as your pit-stop pro: quick, efficient, and leaving things looking good. We’re happy the visit was smooth and that you’ll be back. Until then!

Norm Reeves Honda Superstore North Richland Hills responded

Rob, sounds like Tristian earned an extra-mile medal for his service and knowledge. We’ll pass your praise along so he knows his effort mattered. Thanks for sharing, and come back anytime for that same above-and-beyond care.